Reviews (29,835)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It is praised for its efficient bulk order processing, advanced product customization tools, and a supplier management system that aids in making informed supplier choices. The user-friendly interface suits both novice and experienced dropshippers, and the responsive customer support team, including staff members like Maria, Luna, and Raphael, is frequently commended. Automation features such as automatic price and stock updates minimize the need for constant inventory checks. Additionally, the app supports multiple carriers, enhancing shipping reliability and customer satisfaction, and simplifies the process of importing products from AliExpress.

September 22, 2024

Conception du site intuitive et facile d'accès et assistante très réactive et efficace !

Prestige masculin
France
3 months using the app
DSers replied October 7, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2024

Got very quick and helpful service. Appreciated!

Purrpaw Sverige
Sweden
29 days using the app
DSers replied September 2, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 15, 2024

had an issue and Chloe helped me resolve in a matter of minutes. , very helpful and informative appreciate the great customer service

StopnnBuy
United States
3 months using the app
DSers replied July 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 26, 2024

Amazing customer service today with Rita! She helped me troubleshoot a technical problem I was having with getting a product out promptly for a customer and made the process seamless. She went above and beyond and is a rock star in my mind. These little things make a huge difference in daily operations of running an online business. ❤️

The802Gypsy
United States
3 months using the app
DSers replied June 30, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 24, 2024

excellent customer service, helped me very quickly with a problem regarding my paying currency, Vivian was a big help!

Home Innovative Hub
Australia
11 days using the app
DSers replied July 25, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 19, 2024

Issue resolved instantly with customer service. Great service.

Chatperlipopette
France
4 months using the app
DSers replied August 20, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 7, 2024

dsers live chat support is ultra smooth. I particularly thank to Luna for her service.

Luxora Jewels
Japan
About 2 months using the app
DSers replied September 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 5, 2024

DSers have a fantastic service as soon as you called them they will there for you i was lucky to have TEFFANY on line she helped all the way .

Relaxed Attire
United Kingdom
4 months using the app
DSers replied July 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Holly was very helpfull and resolved my issue within seconds. Thank you very much!

Furfrenzy
New Zealand
22 days using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 30, 2024

Rin was very kind and very helpful. Excellent service.

NixAI Test Store
Colombia
4 days using the app
DSers replied October 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team