Reviews (29,841)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, simplifying setup and synchronization. It is noted for efficient bulk order processing, which aids in scaling operations without increasing workload. The app offers advanced product customization options for pricing and variations, and comprehensive supplier management to compare prices and reviews. Its user-friendly interface suits both novice and experienced dropshippers. Strong customer support is frequently highlighted, with a responsive team assisting promptly. The app also supports enhanced shipping capabilities by integrating with multiple carriers and automates order processing and inventory management, reducing manual tasks and maintaining accurate inventory data. Merchants report improved efficiency, customer satisfaction, and business growth.

November 4, 2024

Rin guided my issue very well and was very supportive and helpful.

JACKCARTS
India
6 days using the app
DSers replied November 5, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 2, 2024

Today Marry help me for the first time and solve my problems really quick.
She was really professionnal and kind.
She saved my day.
Thank you for this good service.

L'accroche Manteau
France
7 months using the app
DSers replied July 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 12, 2024

I had a sync problem today and Zina really helped me solve the problem, great service, thank you

HomesteadHarborHub
United Kingdom
9 months using the app
DSers replied July 14, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 27, 2024

I received the service from Sia, in Dsers, which is great for simplifying the problem.

EVERGREEN LONDON
United Kingdom
4 months using the app
DSers replied July 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 29, 2024

Excelente servicio, me han ayudado con unos pendientes, me contestaron rápido y lo mejor de todo es de que te contestan a cualquier hora. Muchas gracias Esfania por ayudarme.

Tienda invalida
Mexico
7 months using the app
DSers replied October 30, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 20, 2024

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

My Custom ID™
Canada
Over 1 year using the app
DSers replied June 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 16, 2024

Thank you Maria for your help !!! I had a problem on stock synchronisation ahd she helped to solve it

Sereni Cycle
France
7 months using the app
DSers replied July 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 11, 2024

Thank you Lena for your help. I am able to fix my issue very quickly.

My Store
Germany
1 day using the app
DSers replied September 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2024

Thank you for Assisting me with care, and also thank you for replying to me from time to time, regarding my concern.

PocketStore
Philippines
About 2 months using the app
DSers replied August 4, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 13, 2024

Villanelle was very kind and helpful!
Thanks for your help!

Favero Express
Australia
19 days using the app
DSers replied August 14, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team