Reviews (26,259)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the dropshipping process with its seamless integration with AliExpress, enabling quick order placement and automatic tracking updates. Its user-friendly interface and bulk order capabilities save significant time, while the responsive customer support and 24/7 live chat are highly valued. Advanced order tracking and a free unlimited plan are also notable features.

May 3, 2024

Ralla was very helpful in explaining the issues I was experiencing, making this app a seamless experience for me.

LuxeAutoLumens
Canada
5 days using the app
DSers replied May 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 20, 2024

Love this app! Functionality is outstanding, everything works smoothly, especially product mapping.

One thing that deserves a special highlight is Customer Service Team.
Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!

Erocult
Germany
29 days using the app
DSers replied February 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 4, 2024

I recommend, they respond 7/24 and they undrestand what to do.

Jovial Reside
Canada
2 months using the app
DSers replied May 5, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 2, 2024

The Support Staff Olivia went above and beyond to help solve an account issue. Very pleasant experience!

Serene Desks
United States
3 months using the app
DSers replied April 6, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

I had a great experience with the platform. Very enthusiastic support

IceFan™
United States
5 days using the app
DSers replied April 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 21, 2024

Fast and reliable customer service!

Pacis and Pearls
United States
4 months using the app
DSers replied April 22, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 4, 2024

Thank you very much to agent Holly for taking her time to help me with a small synchronization problem. Thank you very much

Sauvage Évasion
France
3 months using the app
DSers replied March 5, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 27, 2024

This was very fast and responsive representative! I needed something done and it got done right away. Not only that he/she was very patient with me ... Thanks !

Alternative Clothing
United States
12 days using the app
DSers replied February 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited April 13, 2024

Amazing Support! Especially Shelly solves all my issues immediately. Wish all support were just as quick, nice and knowledgeable!

RY MARKET PLACE
United States
About 1 year using the app
DSers replied February 16, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 24, 2024

Isla answered my questions quickly and professionally. I'm very impressed with DSers so far. They have really simplified my dropshipping journey. Highly recommended!

HealthCupp
United States
7 days using the app
DSers replied April 25, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team