Reviews (30,092)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

July 28, 2024

Sherry was very helpful; she sorted it out quickly. I know it was a really silly question, but she was patient and guided me throughout the process. Thank you

G's Little Treasures
United Kingdom
12 days using the app
DSers replied July 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 27, 2024

Starting with DSers‑AliExpress Dropshipping was challenging. Exceptional assistance, improvements, and Luna's outstanding support simplified store management. Thanks, and onward together.

ecomvercel
Ukraine
About 2 months using the app
DSers replied July 29, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

October 28, 2024

was fast and nice support thanks!

Glowynight
Lithuania
2 days using the app
DSers replied October 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2024

rin showed me several options and was also very quick to answer my questions.

laleos
Austria
About 1 month using the app
DSers replied July 29, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 2, 2024

I am satisfied with the customer service. I had a problem connecting to my account and I contacted the team for this and Zina from the Dsers team took my request specially and helped me solve this problem. She was attentive and courteous. She even sent me screenshots of the actions I should take to solve my problem. It only took me 5 minutes. I recommend her.

Qisoro
United Kingdom
About 1 hour using the app
DSers replied November 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 19, 2024

Dsers makes the job much easier. I needed help with a supplier on Tmall and Colleen was very friendly and helpful. It has a perfect service! And I can definitely recommend Dsers to all shop owners! Thank you so much.

lojadesejofeminino
Brazil
11 months using the app
DSers replied June 20, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

August 17, 2024

I am verry thankful to Holly and DSers for making dropshipping easier for me..

Hover Shop
Australia
2 months using the app
DSers replied August 19, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 12, 2024

Awesome Customer support, Selena is an angel!

Phoenix's Luminance
Sweden
About 1 year using the app
DSers replied August 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 20, 2024

I was having difficulty logging into my account and Wendy was able to solve my problem quickly and satisfactory. Very quickly Wendy was able to help me reset my password and gain access to my DSers account again. I was pleased with how quickly she responded to my initial contact using messenger. I am very satisfied with the help Wendy provided.

My Custom ID™
Canada
Over 1 year using the app
DSers replied June 23, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 23, 2024

Fui atendida por Selena que me tirou todas as duvidas. Ótima pessoa, gentil e muito prestativa! Continue com pessoas assim.

Select Importados
Brazil
13 days using the app
DSers replied August 25, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team