Reviews (30,094)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

September 27, 2024

Im very satisfied with there service.

إكسبلور ماركت
Saudi Arabia
15 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 5, 2024

Encountered a problem and Selena solved it in few seconds, very helpfull and kind staff!

BreathyBuddys
Czechia
About 2 months using the app
DSers replied August 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2024

Vivian was amazing help. Helped me for 1 hour straight.

Actively Happy
India
2 months using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 24, 2024

Super service client réactif à n'importe quelle heure.
J'ai eu un souci à 23h30 et mon problème a été résolu rapidement.
Merci Rin pour la réactivité !

Anillo Antiestres Clarinova
France
6 months using the app
DSers replied October 27, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

I love the support team of DSERS they are quick to respond easy to deal with. I am satisfied with their service! keep it up!

Sprint Moda
Philippines
1 day using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 16, 2024

Nice app, well built and very active support team, I stumbled across Tiffany and she handled my issues very professionally and quickly. I could only recommend the app !

FANAMERCH
France
About 2 months using the app
DSers replied July 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 25, 2024

was having questions about my fulfilment number. Isak a member of the team was quick to respond and clearly explained the process to me. 5/5

SunKissed™
United States
26 days using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 27, 2024

I was working with Lily today and she couldn't be more helpful A problem for me was just a piece cake for her to solve it for me. Great job thank you very much

kociolekshomecomfort
United States
Almost 2 years using the app
DSers replied June 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 13, 2024

Lydia was exceptional in helping me navigate and understand the process to align Shopify and DSers. She was very helpful and showed examples for better comprehension.

Hang Cosmetics
Canada
4 days using the app
DSers replied August 15, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 8, 2024

Great Assistance, thank you

#Zina

GlobalDealsZone
Australia
26 days using the app
DSers replied November 10, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team