Reviews (30,129)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

October 25, 2024

Celia was a lot of help for me. I had an issues and she helped solve it right away!

ElectroMaid
United States
About 5 hours using the app
DSers replied October 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 3, 2024

IMaria was super helpful!

Papis Originals®
United States
About 2 months using the app
DSers replied September 4, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 25, 2024

was having questions about my fulfilment number. Isak a member of the team was quick to respond and clearly explained the process to me. 5/5

SunKissed™
United States
26 days using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Isak à été super dans l'explication de chaque détail, je recommande

Univers du perroquet
France
About 2 years using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 2, 2024

Me atendio "Chrissy". La verdad que ha sido un encanto y ha tenido una paciencia infinita. Me a solucionado todos os problemas que tenia de una manera super facil y rapida. Ojala todo el mundo fuese igual.

Romy
Spain
About 2 months using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

November 3, 2024

I want to thank Selene for her quick and effective help, she helped me quickly set up everything. I will use the program.

MIMI’S SHOPE
Australia
About 1 hour using the app
DSers replied November 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 27, 2024

Amanda really helped me today!
Thanks!

ieftiniada
Romania
6 days using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 27, 2024

excellent service, answered all my doubts

Mundo Kids
Spain
9 days using the app
DSers replied October 8, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 7, 2024

Thank you very much Vivian for helping me and explaining the use of the product carefully. The comprehensive introduction allows me to quickly understand whether my needs can be solved. Thank you very much.

Shandong Denso Pricision Tools Co.,Ltd.
China
About 2 hours using the app
DSers replied November 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 16, 2024

Nice app, well built and very active support team, I stumbled across Tiffany and she handled my issues very professionally and quickly. I could only recommend the app !

FANAMERCH
France
About 2 months using the app
DSers replied July 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team