Reviews (30,128)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

October 20, 2024

Fast reply from Aurora (costumer service) on messenger.
My issue was solved in minutes after I reached out to them!!

Skar Luxe
Norway
About 2 hours using the app
DSers replied October 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 20, 2024

GREAT SERVICE FROM IVAN

Beauté Unique
France
5 months using the app
DSers replied August 21, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 17, 2024

Great customer service

WTF Wearables
United Arab Emirates
About 2 months using the app
DSers replied September 18, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 24, 2024

Amazing customer support

I want to especially thank Aimee from the DSers team for her incredible help with a held order on my store groominggentlem.com. In just minutes, she resolved the issue and provided me with the tools needed to avoid future problems. Her kindness and expertise made all the difference. DSers has unbeatable customer service!

Grooming Gentlemen LLC
United States
3 months using the app
DSers replied June 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 12, 2024

Lydia was amazing and very supportive. Gave off a great first impression of this company and helped us tons with using this platform!! She’s a superstar!

Pulsepire
United States
About 2 hours using the app
DSers replied November 13, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 7, 2024

The customer service team is amazing! They are very quick in responding.
Shout out to Jesse, she was very patient and understanding throughout the whole conversation! Would definitely recommend her!

Pawwhisk
Canada
9 days using the app
DSers replied August 11, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 2, 2024

Wow I really recommend Dser staff assistant ( Sherry ). Highly recommended.

Thetrendy
United States
About 2 months using the app
DSers replied September 4, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 6, 2024

I just started using this app. So far customer service has been great. Aimee help me set up some confusing parts of the app around pricing rules. I highly suggest watching they're helpful videos.

RippleSportz
United States
29 days using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 4, 2024

You really have the best customer support
please give Sandy a raise :D

KootyPaw
Egypt
About 21 hours using the app
DSers replied September 5, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 28, 2024

Fiquei feliz pelo o atendimento, tem um supor acima da media me surpreendeu!

EusouYes
Brazil
About 2 months using the app
DSers replied September 1, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team