Reviews (30,135)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

July 28, 2024

Thank you Selena for you help! It really helps me to solve my issue.

Bloom
Australia
3 months using the app
DSers replied July 30, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 11, 2024

J’ai eu une interaction très bénéfique avec Selena. Elle est très respectueuse et répond avec bienveillance.
Omar

Queen fashion
France
29 days using the app
DSers replied August 12, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 5, 2024

I spoke to Neva to receive help with a problem I had with some orders from my store and the service and support I received was exceptional. I received very good service and was able to resolve my queries without any problems. Very satisfied!

Vitrine do Homem
Brazil
About 2 months using the app
DSers replied August 6, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 20, 2024

The concerns I had were resolved quickly by the support team. Very professional.

smoothrest
France
14 days using the app
DSers replied August 21, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 27, 2024

Merci pour votre aide Blanca, vous êtes une personne agréable

Ets Haidara
Mali
4 months using the app
DSers replied July 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 28, 2024

I had a question about refunds and how it works to cancel an order. Sia answered my question within a few minutes with great explanation. Thank you Sia!

Just Cats
United States
4 months using the app
DSers replied July 29, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 11, 2024

RFIMP with the support team was so professional, helpful and knowledgeable i will recommend this app to friends. Thanks

Steph wellness Hub [SWH]
United States
26 days using the app
DSers replied August 13, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 14, 2024

super schnelle Antwort, Jac vielen dank dir dafür

som-ec
Germany
4 days using the app
DSers replied September 17, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 28, 2024

Amazing customer service, Blanca helped me with all My questions.
Love how easy it is.
5 starts

Fresh:Skin | Refresh, Renew, Radiate
United States
1 day using the app
DSers replied October 30, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 20, 2024

Very satisfy with Holly assistance, having a live chat 24/7 is very important for new dropshippers that are starting in this journey!

DOGO DOG SHOP
United States
13 days using the app
DSers replied August 21, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team