Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

April 3, 2024

great help from emma

Enchanted Painting
Netherlands
11 days using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 31, 2024

Hoje contatei o app para resolver uma dúvida importante e fui prontamente atendido pela querida Sally. Olha, ela foi muito rápida e eficiente para me atender e tudo foi solucionado a contento. Agradeço imensamente pelo ótimo serviço.

Azul Brasil
Brazil
3 days using the app
DSers replied April 1, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 25, 2024

I needed assistance and Blanca was quick to respond and helpful.

H6extreme
United States
5 days using the app
DSers replied February 27, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 2, 2024

ola !
Lennon é muito atencioso, me ajudou solucionar todas as minhas duvidas .
gratidao !

Minha loja
Brazil
3 months using the app
DSers replied February 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 9, 2023

What a great customer service support team. Ralla was so helpful to me resolving my inventory issue. Providing very clear explanations and diagrams to go along with it. Very quick, very helpful. Just outstanding.

Tuutzeez.com
United States
4 months using the app
DSers replied December 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 29, 2023

I had a problem with DSers, and I contacted their support. Let me tell you I think is the best support I have ever had. Fast, concrete, and with SOOO MUCH PATIENCE.
The name of the person that helped me was WENDY. Thank you so much Wendy!!

SpookyGlow
Spain
3 months using the app
DSers replied November 30, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 13, 2024

Super service client 24/24h petit problème avec le mapping des mes produit, résolu très rapidement, merci Cynthia

SpaceLed
France
17 days using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 2, 2023

I have been using this app for quite a while now, and it is nothing but GREAT. The app is easy to use, and the support is rock solid! I have had a fantastic experience with your support team, namely Mr. Eden (he is the GOAT!!!)

comfortime
United Kingdom
7 months using the app
DSers replied December 3, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 11, 2023

Easy to use, lots of tutorials and the live messenger chat is awesome! thank you to Wendy for being very helpful and friendly over the messenger helpline

Strike Team Airsoft
United Kingdom
3 months using the app
DSers replied December 12, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 6, 2024

Jully was very helpful and patient with our requests. We need more agents like Jully. She was prompt, always guiding through every request.

Thank you a lot!

Bliise
Spain
About 1 hour using the app
DSers replied April 7, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team