Reviews (31,532)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless integration with platforms like Shopify and WooCommerce, praising its bulk order processing and advanced product customization tools. The supplier management system, user-friendly interface, and responsive customer support are also highlighted. Automated updates for prices and stock, robust shipping features, and insightful analytics further enhance operational efficiency, making it a valuable tool for dropshippers.
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Je suis extrêmement satisfait du service que j'ai reçu avec l'assistante de DSers. Elle a pris tout le temps nécessaire pour m'aider à résoudre mon problème. Elle a été super patiente et m'a guidé tout au long du processus pour que je puisse finalement résoudre tous les problèmes que j'avais.
Je lui suis très reconnaissant parce que ce n'était pas facile pour moi, mais elle a pris tout son temps avec beauoup de patience et de compétence"
Merci Lucy!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The Quality of the support is very impressive! got a respond in a minute and Chloe really help me out! I would recommend DSers over any competitor!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Zina, one of the chat agents.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The experience with DSers-AliExpress has been excellent. The tool offers efficient order management and seamless integration with AliExpress and Shopify.
Positives:
Functionality: The integration with AliExpress and Shopify is well-structured, making order automation and management straightforward.
Customer Support: Holly from the support team is incredibly helpful and friendly. She provides quick and useful responses, making the overall experience much more pleasant.
Order Processing: The tool allows for efficient order processing with practical options like the API and Chrome extension.
Conclusion:
DSers-AliExpress is an excellent choice for dropshipping. The functionality is solid, and the customer support, particularly from Holly, is a significant advantage. The overall experience is very positive and recommended for anyone seeking an effective solution and quality support.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to Aurora, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues! DSERS makes running my Dropshipping store so much easier with its automation. I highly recommend.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Many thanks to Lena for her efficiency and speed
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I chatted with Celia and it was very helpful.
This app is also great for connecting Aliexpress products to your Shopify store.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I am new to that, and really their customer support team is very helpful and patient to explain to me and help me understand the process. I got a good help from Chloe and really appreciate her patience and politness
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Celia was a lot of help for me. I had an issues and she helped solve it right away!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team