Reviews (30,189)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

July 15, 2024

Incredible tool, works great. Also customer support is superb. Had Chrissy taking the correct action on one of my orders i had a question on! really great!

Ibizathome
Netherlands
18 days using the app
DSers replied July 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 30, 2024

Aimee was an absolute gem, giving me super helpful and friendly service that made everything so easy and pleasant!

Nirvana Spirit
Israel
7 months using the app
DSers replied July 1, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 20, 2024

Excellent Customer Service

UrbanZ By Nisha
United States
30 days using the app
DSers replied August 22, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2024

Super service, very quick response, she was able to help me directly and solved my problems. I can recommend her to anyone.

Mypati
Germany
9 months using the app
DSers replied June 23, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 18, 2024

Muito bom atendimento da Selena, me ajudou, resolveu minhas situações rapidamente, explica muito bem e tem muita simpatia. Estou contente com o atendimento

Lar Utilidades
Portugal
About 2 months using the app
DSers replied August 19, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 21, 2024

I had a coworker help me very quickly with items in my store
very happy thank you!!!

DreamNest
United States
About 2 hours using the app
DSers replied October 7, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 16, 2024

I had a quick question, so I jumped on Messenger for the live chat support, the representactive who helped me did an excellent and professional job with ansering my questions about some of the features of their pricing plans, which I think their small limitation of multiple platforms on the advance and pro plans takes a few of points off Dsers overall score. But their Messenger chat support was great. 5-stars to the representactive who helped me.

My Store
United States
2 months using the app
October 9, 2024

Rita, great service!!!

Prolightx
United Kingdom
About 1 month using the app
DSers replied October 15, 2024



Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 27, 2024

O suporte fez um excelente trabalho, foi muito paciente e atencioso mesmo eu ter demorado mais um bocado uma vez, melhor experiencia que tive na dsers até agora.

Luxe Carrier
United States
28 days using the app
DSers replied August 28, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 26, 2024

The support is just great:) they really help a lot

GEMBAR
Czechia
About 1 month using the app
DSers replied July 29, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team