Reviews (30,194)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

October 30, 2024

great support team fast replay

ELITE GEAR
Israel
3 days using the app
DSers replied October 31, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 13, 2024

The session with Vivian was great. She took care of my problem right away . The solution was easy to follow it worked. I appreciated the help DSers help was great not to have to wait for answers. Thank You

SportCarry
United States
8 months using the app
DSers replied June 16, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 19, 2024

Application très utile et facile. Si toutefois vous rencontreriez un problème, l'assistance est très compétente pour vous aider. Merci à Holly de m'avoir aidé avec rapidité.

Fast Gaming
France
3 months using the app
DSers replied October 7, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 1, 2024

Very good support

Halloween Junkies
United States
24 days using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 8, 2024

Excelente atendimento na central de ajuda. Em especial Villanelle que me esclareceu tudo com rapidez e eficiência. Me tirou todas as dúvidas que tinha a respeito. Excelente profissional.

Loja Sua Recompensa
Brazil
4 months using the app
DSers replied August 11, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 7, 2024

Excelente suporte! explicações detalhadas e claras. Além de rápida.
DSERS tem funcionalidades que nenhum outro tem. super indico!

Loja Minha Casa
Brazil
4 months using the app
DSers replied August 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 10, 2024

Une super application pour importer des produits et traiter ses commandes.
Et surtout le support est vraiment excellent j'ai eu affaire à Colleen et tout mes problème ou interrogations ont été solutionné.
Merci encore !

Coussin
France
11 days using the app
DSers replied August 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

October 7, 2024

Team is realy very supportive . Aimee helped me with my issue I am so happy now

HIGH VALUE
Canada
About 2 hours using the app
DSers replied October 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 3, 2024

Blanca was very lovely and really fast processing our request. mt-07. really love the attention and the speed to be contacted by a member of the support team.

YoBagg
Switzerland
4 months using the app
DSers replied July 7, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 1, 2024

great help

Primeza
United Kingdom
2 months using the app
DSers replied September 4, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team