Reviews (30,221)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

October 21, 2024

Excelente atención al cliente, Zina me ayudo de manera muy eficaz y de una manera muy cordial.

TOP MASK
Spain
5 months using the app
DSers replied October 22, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 25, 2024

Rin did a great job in helping me, and so far my DSers experience is going pretty smoothly, thank you.

Saratily
Switzerland
4 months using the app
DSers replied June 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 12, 2024

I had the pleasure of being assisted by Olivia, and I couldn't be happier with the experience. Olivia was incredibly helpful, knowledgeable, and patient throughout our interaction. She went above and beyond to ensure that all my questions were answered and that I had all the information I needed. Her professionalism and friendly demeanor made the entire process smooth and enjoyable. I highly recommend Olivia for anyone seeking excellent customer service. Thank you, for your outstanding support!

HairVoquez
United States
4 months using the app
DSers replied June 13, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 28, 2024

Lily was very helpful in solving my issues. She is very informed and she responded very quickly helping me in every step until my problem was solved.

EarWiz
United States
5 months using the app
DSers replied June 30, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 16, 2024

Colleen”, I really appreciate it!

TM-Shop
Peru
1 day using the app
DSers replied September 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 28, 2024

J'ai posé une question technique ce matin et très peu de temps après, j'ai eu une réponse simple, facile à comprendre et des plus explicites.

Très satisfait de la réponse et j'ai peu corrigé facilement ma situation.

Jappy Toutou
Canada
3 months using the app
DSers replied October 8, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 24, 2024

I recently had the pleasure of working with Colleen from the DSers support team, and I couldn't be more satisfied with the assistance I received. Colleen was incredibly helpful in resolving my questions.

GZLustig
France
11 months using the app
DSers replied June 25, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

August 2, 2024

thanks alot nice help

HAMDANO FASHION
Saudi Arabia
29 days using the app
DSers replied August 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 16, 2024

Adorei super recomendo e o atendimento pelo Vivian e nota 10

Elegancia Santa
Brazil
Over 1 year using the app
DSers replied August 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 23, 2024

Maria was perfect for the problem i had thank to her

GutsArk
France
17 days using the app
DSers replied July 25, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team