Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

July 22, 2024

I had the opportunity to speak with Tiffany and she handled the conversation very carefully and clarified my ideas very quickly

SmarterLife Center
Italy
5 months using the app
DSers replied July 23, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 25, 2024

I needed help mapping a new supplier to my store and Ivan from DSers was super helpful and showed me exactly how to do it. And then checked to make sure I had done it correctly. Easy and effective help!

Novea Living
United States
17 days using the app
DSers replied June 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

September 4, 2024

I spoke with Wendy and she was wonderful. Prompt, Knowledgeable and Pleasant. Issue was resolved quickly and seamlessly.

OrderJungle, LLC
United States
2 days using the app
DSers replied September 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 15, 2024

Very good customer service thanks Blanca for all information

UAE Best Online
United Arab Emirates
28 days using the app
DSers replied July 16, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 9, 2024

Support ist richtig schnell und freundlich

EpicRapid
Germany
12 months using the app
DSers replied September 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 1, 2024

I had some problems with linking DSers to Aliexpress, Sandy had been most helpful and patient with understanding the issues and solving the problems. She has all my problems resolved, what a relief. Thank you very much.

Farlane
Malaysia
3 months using the app
DSers replied July 2, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

July 10, 2024

Ivan from customer support was extremely helpful in letting me know the ins and outs of how aliexpress works relating to their welcome deals and what prices will look like after the fact. Would 100% recommend Ivan if you need help with customer support.

My Store
United States
1 day using the app
DSers replied July 11, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

June 22, 2024

I recently needed help with a new DSER update, and Chrissy was fantastic. She quickly and efficiently explained the new features, making everything clear and easy to understand. Her prompt responses and expert guidance made the transition seamless. Highly recommend her assistance for any DSER-related questions!

Lumra Official
United States
About 2 months using the app
DSers replied June 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

August 13, 2024

Blanca was very helpful with my questions, everything answered in depth to make me understand properly.

very helpful live chat service!

ImpulsivePicks
United Kingdom
About 12 hours using the app
DSers replied August 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 15, 2024

Krystal is an absolute angel who helped me achieve my goal this lady helped me for 4.5 hours straight with my struggles of creating an affiliate account and I highly recommend using this app more than any

My Store
United States
7 months using the app
DSers replied June 16, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team