Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

November 14, 2023

I want to thank DSers for the superior customer service today. They helped me streamline the process to fulfill orders in a way I hadn’t previously known how to do. This made me very happy as I can now fulfill orders faster and keep customers happy! Thank you DSers!

Primalunlimited.com
United States
About 1 year using the app
DSers replied November 15, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 3, 2024

Je tiens à exprimer ma sincère gratitude envers Lenon pour son aide précieuse. Sa réactivité, son professionnalisme et sa volonté de résoudre mes problèmes ont été remarquables.

Grâce à son assistance, j'ai pu surmonter un obstacle technique avec succès. Je recommande vivement Lenon à tous ceux qui recherchent un support fiable et efficace. Encore merci pour votre excellent service!

Galeries Bell
France
About 1 month using the app
DSers replied March 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

December 14, 2023

The products on Dsers were not appearing.
I sought support from you and Sylvia explained to me what was happening.
Thank you very much!!

Magnetzshop
Brazil
28 days using the app
DSers replied December 17, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

December 21, 2023

tive problema com uma entrega e vivian do atendimento me ajudou muito bem

TrendK
Germany
11 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 15, 2024

thanks lennon!

GrooveGoodies
Hong Kong SAR
About 1 month using the app
DSers replied March 17, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 28, 2024

blanca thank you so much!

Klikenkopen.nl
Netherlands
3 months using the app
DSers replied January 29, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 15, 2023

Thank you to Sherry excellent professional support, I highly recommand the app

Simon's Products
United Kingdom
3 months using the app
DSers replied December 17, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Excellent

myhomecarpets
France
15 days using the app
DSers replied April 17, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Estou adorando a experiencia com o Dsers, principalmente o atendimento com o suporte que é excelente. Acabei de tirar todas as minhas duvidas com a Cynthia que me atendeu muito bem, o atendimento dela é excelente tambem. Voces estao de parabens, super indico a dsers.

Segredinhos do Lar
Brazil
3 months using the app
DSers replied January 3, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

great support

Revelon
United Kingdom
About 1 month using the app
DSers replied March 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team