Reviews (30,241)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, highlighting the ease of setup and synchronization. It offers efficient order management with bulk processing and advanced product customization for pricing and variations. The supplier management system is valued for helping choose top suppliers by comparing prices and reviews. Its user-friendly interface suits both new and experienced dropshippers, and robust automation features like automatic price and stock updates are particularly beneficial. Customer support is frequently praised, especially staff members like Maria, Luna, and Wendy, for their quick and effective service. The app also supports a variety of shipping carriers, enhancing both domestic and international delivery reliability.

November 8, 2024

Vivian was really helpful and quickly helped me reset the shipping setting.

Steepi
Australia
About 1 hour using the app
DSers replied November 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 21, 2024

Perfect support of David from DSers.
Thanks a lot for your help

Luminelle
Netherlands
About 4 hours using the app
DSers replied August 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 11, 2024

excellent attention from Aimee, thank you very much

Offerts Express
United States
4 months using the app
DSers replied July 14, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 7, 2024

Myra was very helpful when it came to my issue of not being able to delete a store from my account. 10 out of 10. id recommend Myra to everyone. she's very knowledgeable and swift with her responses.

MAGDORLUV
United States
5 months using the app
DSers replied June 10, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

May 31, 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Germany
About 1 year using the app
DSers replied June 2, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 18, 2024

I am extremely surprised about the customer support. I was expecting an email and days later a cut and paste response. Not the case at all!! I chatted with Isak through messenger and he was able to guide me through the next step. The customer service to answer questions is there.

TrendiVerse
United States
7 months using the app
DSers replied June 19, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 10, 2024

I would rate this app as 100%. My experience was awesome as a first-time user as Ivan taught and facilitated to resolve the issue with placing orders. Ivan made it beginner-friendly and I'm very grateful for such incredible assistance

My Store
United States
3 months using the app
DSers replied June 12, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 23, 2024

Bonjour,

Cette application est une Merveille pour toutes les personnes qui sont dans le e-commerce,Dropshipping. Elle me sauve du temps et et me fais importer mes produits de AliExpress à Dsers et de Dsers à ma boutique en quelques clics. Une pure Merveille.

Aujourd'hui j'avais besoin d'un peu d'aide pour ma platefore et j'ai eu Rita comme agente de service à la clientèle qui m'a Énormement aider.

Rita, vous m'avez été d'une aide precieuse, Merci Beaucoup! :)

La Niche des poupons
Canada
7 months using the app
DSers replied July 25, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 19, 2024

Thank you so much Sandy for your help. I am now closer to my dreams. God bless and more power to you and to your team.

Elvira Collection World
Philippines
19 days using the app
DSers replied July 21, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 2, 2024

Via was an absolute delight to talk to. She was very quick to respond and was fast to solve all of my issues. Would recommend!

The Luma Cove
United States
3 months using the app
DSers replied July 4, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team