Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 7, 2024

Holly is the best! she helped me out so much! Thank you so much for being so helpful!

Keyless Keeper
Australia
2 months using the app
DSers replied June 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 15, 2024

Excellent and also with super good help from Wendy with finding supplier and fullfilling my order!

Roll4U
Sweden
About 2 years using the app
DSers replied May 16, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 23, 2024

Vivian was instrumental in taking my technical ticket to the next level. I had a good experience and looking forward to continue working with DSers in the future.

My Store
United States
4 months using the app
DSers replied May 26, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 1, 2024

I want to point out that this app is great, very good customer service and I would like to take advantage to thank you "ALICE" who helped me with some concerns that I had in my stores and several valuable information for my business.

Laura Lush
France
4 months using the app
DSers replied May 5, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 20, 2024

Awesome customer service. Celia helped me with an order technical issue. She was very nice and professional. She solved my issue within a minute. Very appreciated.

BVC Shop
Canada
1 day using the app
DSers replied June 23, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 25, 2024

"Kudos to Rfimp from DSers team for the exceptional support and solutions provided. Their expertise and prompt assistance made my experience with DSers for AliExpress seamless and efficient. Rfimp's dedication truly sets the standard for outstanding customer service. Highly recommended!"

Warm regards,
Click N Pick

Clicknpick
India
8 months using the app
DSers replied May 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 27, 2024

great app. Sylvia was the support person i spoke to and she was amazing. Really helped out with all of my questions. Thanks Sylvia!

TRAVEL MORE BAGS™
Australia
6 months using the app
DSers replied May 29, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 20, 2024

Neva was extremely helpful with the questions I had - she supplied screenshots which made it very easy for me to find in my store where to make the changes I wanted to make. I asked her several questions and she answered them fully and quickly. Wish I had known I could contact someone so easily before when I had so many questions. Thanks again Neva!

Elegant Jewelry Collection
United States
About 1 year using the app
DSers replied March 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 20, 2024

Quiero agradecer al equipo de Dsers por tan excelente servicio de atención al cliente y quiero agradecer especialmente a gloria por ayudarme a resolver mis dudas. Gracias

PetPorch
United States
22 days using the app
DSers replied November 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

May 7, 2024

DSers has been a great platform for my business. I also have received great help from Isla because I was looking for a product for days and couldn't find it. I contacted the live support chat option and she was able to find the product within a few minutes. Thanks for your help!

Hello Trendz Co
United States
About 2 months using the app
DSers replied May 8, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team