Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 20, 2024

Sandy assisted me with my order just now. Her attention to detail and prompt responses were a lifesaver. Thank you for addressing all my questions and providing excellent guidance.

Zylo123
United Arab Emirates
4 months using the app
DSers replied May 21, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

June 20, 2024

quero parabeniza-lo por seu ótimo e excele-te trabalho Isak muito agradecido mesmo por me ajudar e outra muito atencioso nota 10

OurFather.com.br
Brazil
5 months using the app
DSers replied June 23, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 7, 2024

Gostaria de expressar minha enorme satisfação com o atendimento recebido pela atendente Vivian. Ela foi extremamente atenciosa, profissional e eficiente, solucionando meu problema de forma rápida. Estou muito grato pela assistência prestada e pela qualidade do suporte oferecido. obrigado Vivian

Mazza Solutions
Mozambique
30 days using the app
DSers replied July 8, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 13, 2024

I had an exceptional customer service experience thanks to Tiffany. Her responses were not only swift but also incredibly kind, making the entire process smooth and enjoyable. It's rare to find such attentive and efficient service these days.

Oppelio
United States
Over 1 year using the app
DSers replied March 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2024

merci beaucoup Olivia la meuilleure

FemActive
France
19 days using the app
DSers replied October 7, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 24, 2024

I had some doubts and contacted Dsers support. Wendy was there to help me resolve all my queries. I really liked the service and everything was resolved. Wendy was quick, polite and very patient. Thank you very much

rosablume
Brazil
12 months using the app
DSers replied April 27, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 14, 2024

Gracias por el buen servicio de Rita

UIMSTORE
Spain
7 days using the app
DSers replied November 17, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 5, 2024

Rita helps me after a few minutes. Perfect

Cloudslipper.de
Germany
Over 1 year using the app
DSers replied May 6, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 16, 2024

I was having trouble locating settings in the app and when I needed the help I sure got it! Chrissy really helped me they made it easy for me they were really helpful and kind. Chrissy satisfied me I only wish I could receive the same satisfaction always.

Forever Beauty & Fashion
United States
3 months using the app
DSers replied April 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

i had some synchronising issues. was attended to by Bianca and she provides excellent customer service. not only she answered my questions but she tried her best to solve the issue for me.

Little Occasion
Singapore
Almost 2 years using the app
DSers replied April 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team