Reviews (30,354)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 13, 2024

謝謝Chloe的協助,耐心地回答我的問題

Featured
United States
Over 2 years using the app
DSers replied October 15, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

January 22, 2024

Irene was impressively quick to respond when my store was not processing orders because of a server issue. She even checked in with me once the server was back up and running. Really good service!

Pup Shades
United States
9 months using the app
DSers replied January 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 26, 2024

just talked to someone named( VIVIAN ) in Daser's help center chat, she talked to me very well and helped me very well she is very helpful and kind , she solved my problems in a few minutes
thanks a lot VIVIAN

BluGrin Mart
Portugal
About 1 month using the app
DSers replied April 27, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

February 27, 2024

An excellent application for integrating products into your store. But what's even cooler! They have perfect customer support. 24/7. Rin from support team solves problems perfectly, quality and quickly. THANK YOU - Rin from support team!

Thedogdreams
United Kingdom
8 months using the app
DSers replied February 28, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 29, 2024

"I recently started using DSers to streamline my dropshipping business, and I must say, it's been a game-changer. The interface is user-friendly, and the features make order processing and fulfillment a breeze.

What truly sets DSers apart is the exceptional support, and I had the pleasure of working with Lucia. She provided prompt and detailed responses to my queries, ensuring I felt confident navigating the platform. Her assistance went above and beyond, making my experience with DSers even more positive.

Overall, DSers is a reliable tool for anyone involved in dropshipping, and the support team, especially Lucia, adds a personalized touch that sets them apart. Highly recommended!"

Cevero
Australia
4 months using the app
DSers replied January 30, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 21, 2023

Isak was incredibly helpful! I just got an order and needed to process it but was running into an issue. I reached out via FB Messenger and they were able to help me extremely quickly!

Lily Lane
United States
6 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 31, 2023

I had an issue with my linked accounts, betwee shopify and DSERS. Irene was a star, made it easy, and most importantly, very quick! Irene resolved the issue in no time. Great experience.

Zuppy
United Kingdom
8 months using the app
DSers replied January 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 8, 2024

The best service, WOW! I had problems, so I could not add my products to DSers. Chris helped me to solve the problem, so he sent me videos how can I do that! Very kind and patient!
Thank you Chris! :)

NARA
Germany
6 months using the app
DSers replied January 15, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 7, 2024

Isak was such a great help and responded so quickly, Definitely giving a 5/5 Thanks Isak!!

Inzen
United States
4 months using the app
DSers replied May 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

June 21, 2024

El soporte técnico es muy efectivo y rapido muchas gracias a Aimee por guiarme en el ´problema que presentaba

Astore4everyone
Mexico
4 months using the app
DSers replied June 23, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team