Reviews (30,368)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.
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Colleen was so quick helping me and my problem was solved instantly. Perfect app and customer service.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Extremely happy with the services and the customer support I have received from Wendy. She was extremely thorough in resolving my issue and even assisted me in finding better alternatives for what I was doing. Will definitely continue using this service.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I absolutely LOVE BLANCA ! She has excellent customer service, she really took the time to understand what I really needed. She also went above and beyond she is so kindhearted and loving. She’s got the most positive attitude and the most positive energy. I’m so glad to have experienced her service today.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I really appreciate the job today, when I told that my first language is Portuguese. Krystal said to me write in my language and she said that she could translate... it was a surprise as i never had it before from attendant! In addition she solved my problem with wisdom following all steps and it was perfect!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Collaboratori eccezzionali, tutti disponibili fino ad ora a risolvere ogni tipo di problema con pazienza e pronti a rispondere tempestivamente a tutte le domande. Grazie!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The support of Dser is very reactive. "Aimee" help me very well to fix some problem with my account and was very kind and helpful with me. Thanks for her amazing job
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I want to comment that when I started working with this company with this software, I thought it was very difficult and I really didn't understand anything clearly.
But once I started moving forward, I realized that this company DSers is very
good.
All the steps that I could follow were calculated by this company, but I still had some doubts that I couldn't solve. Once I contacted customer support, customer support explained things to me in such a clear and simple way that I fell in love with it and forgot about it. from the other companies that I had tried to work with that were just trying to confuse me and I couldn't move forward in my process, however this company Now I can move forward and do everything very easily and everything is clear and the person who helped me do this perfectly I am very happy and now I am going to buy my new package to be able to advance in my business is the person. Aimee
She explained everything clearly to me, step by step, she was very patient and all the steps that I followed were able to clarify and configure my store very well. Now I am very happy and I don't have to worry about anything, thanks to Aimee
I am very grateful, she made it very very very very easy for me.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Aimee was available and helped me solve the problem.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSers' live chat support is exceptional! Quick, efficient, and always ready to assist. A valuable resource for any dropshipper navigating the complexities of e-commerce.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
,
. .
Hello,
Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team