Reviews (30,318)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 22, 2024

Villanelle was such a lovely person to help solve my issues. She was very fast at responding and was the most amiable of characters.

Deluxe Core
United Kingdom
23 days using the app
DSers replied May 23, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 12, 2024

I encountered a significant issue with my DSers shipping information, but fortunately, Irene stepped in and guided me through the solution effortlessly. She not only clarified the process using images but also responded promptly, making the entire experience smooth and efficient. A big thank you to Irene for her great assistance.

Gowora
Belgium
About 2 months using the app
DSers replied March 13, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 17, 2024

Great customer service! Thanks to Irene, who was super friendly and made everything very simple!

Purely Ecstatic
Australia
6 months using the app
DSers replied March 18, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 17, 2024

I came here because i was so happy with the customer service I got. Blanca was amazing, friendly, knowledgable and quick with her responses and her actions. If i could give a 6th star for the customer service. I would give it! Thanks again for helping with my issue so kindly and promptly! I feel so much more confident using the DSers app thanks to Blanca their help!

The Furry Fashionista
United States
3 months using the app
DSers replied January 18, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

February 16, 2024

DSers has transformed my dropshipping business on Shopify. With seamless AliExpress integration, bulk order management, and powerful automation features, it streamlines operations and saves time. Highly recommended for any dropshipper looking to boost efficiency.

Tag Market
United States
8 months using the app
DSers replied February 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 6, 2024

Thanks to Lily for helping resolve an issue with an item that was deleted from store but had fulfilled for the customer. She was quick to reach out to help resolve the issue.

Humminbirds
United States
Over 1 year using the app
DSers replied January 15, 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 25, 2024

I think it is a good App, you can access easily a variety of productos. I like the part that automatically you add some productos without any complication. Thanks Vivian for assisted me! I had a good treat from the DSers support

WatchThis!
Mexico
About 1 month using the app
DSers replied March 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 14, 2024

I needed help with my dropshipping store and this amazing customer service named OLIVIA helped me out. She explained everything so easily step by step with so much patience. What an amazing human being OLIVIA is ❤️ once again I truly appreciate her kindness. She deserves 10 stars ⭐️ Thank you OLIVIA ❤️

The House of Coco
Australia
4 months using the app
DSers replied January 16, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 3, 2023

Many thanks to Wendy, who helped me very, very smartly and very quickly to provide my customer reviews, and I am proud of them for being very smart and expert in their work.amazing suport by "Wendy"
I hope that I can get help from Wendy in the next problems, I don't know how, but I hope that there is an invoice for this.

Click To Shine
United States
3 months using the app
DSers replied December 4, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2024

J'ai reçu un excellent service de BLANCA pour réparer une panne avec Aliexpress et Dsers qui s'est super bien régler. Très bonne collaboration et vraiment contente que tout soit réglé car j'ai bien besoin de cet application pour le travail de ma boutique.

Merci

Lautomerveille
Canada
3 months using the app
DSers replied May 21, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team