Reviews (30,295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.
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Irene was great and patient with my "noob" questions. I know I'll be using this service again. Would recommend.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had issues with certain areas of the products and the price of the products for one of my orders and Rin was amazing and managed to sort out all the issues, going out of the way as to search for alternative products with a better price. Once everything was sorted I could order the products for my customer. Great job, five stars :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Spoke with Vivian on 01/21/24 for probably close to an hour and a half. I am new at DSing, but seasoned at selling. So that left me in a position with an unexpectedly large volume of orders to process and no idea at all what I was doing. It wasn't pretty. We had duplicate orders imported from eBay, no idea how to map everything...I can't begin to list everything, to be honest. Vivian assisted me with not only mapping everything but also taking screenshots to make sure she was providing me with the products I wanted. In addition, I was also asking another zillion questions. After this long interaction, I am certain I am not even entertaining any apps other than DS, and seriously, please, give VIVIAN a raise! She saved my business and helped me feel confident.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had my appointment with Wendy and I just loved it! He was polite, kind, attentive and showed me everything! He answered all my questions. The best part is that it's a humanized chat. It's become my favorite Dropshipping support. I recommend Dsers, especially Wendy!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was very impressed with the customer service, the response was very fast.
I spoke with a representative named Alice who was so helpful and she was so patient with me and always provided me with multiple answers to my question.
Her desire to help was very noticeable, with the help of her patience and willingness she helped me a lot in the end and I was glad that I contacted them.
Thank you dsers.
Thank you alice!.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Wanted to leave a quick note on Villanelle. Provided great detailed solution on my issue with few different orders.
Really happy with Villanelle.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy helped me a lot. Great service and customer support. She guided me very clearly and patiently. This app is very easy to use and fulfillment. Love Dsers
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Sebastian was very helpful and took his time to answer all my questions and help me out giving me different options for my specific situation.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team