Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 13, 2024

good, isak helped me with some doubts about the business ;)

Ruka Tienda
Chile
8 months using the app
DSers replied April 14, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 27, 2024

Agradecido excelente trabajo y atendimiento ràpido

Rcm Store 4
Brazil
3 months using the app
DSers replied July 29, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 24, 2024

Raphael on DSers customer service (Messenger live chat) was incredible.

10/10 sould recommend and will guaranteed be using again!

FERJADKO
Belgium
6 months using the app
DSers replied April 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 16, 2024

i am new to dropshipping. Sally took the time to walk me thru an issue i was having with an order and missing product import.

My Happy Warrior Cat
United States
6 months using the app
DSers replied March 18, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 3, 2024

I had a problem with fulfilling my orders and it is because I had my settings incorrectly set. The customer service rep named Sandy was very helpful. She quickly responded with clear instructions and guided me through the whole process. I am honestly blow away with the amazing service. Thank you very much Sandy!

Stelara
United States
2 months using the app
DSers replied March 4, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

April 2, 2024

The support was very fast, kind and helpful! Thank you!

Better Home Life
Israel
11 months using the app
DSers replied April 6, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 17, 2024

I am amazed with the DSers customer support. Very quick replies, professionalism and warm attitude that I received chatting with Chrissy has strengthened my trust to DSers. 10/10
Recommend the app.

Venus
United Arab Emirates
9 months using the app
DSers replied April 18, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 15, 2024

Help was needed with setting up the product, an employee named Lennon did everything quickly and efficiently. Thank you for the quick and high-quality response.

KitchenetteCo
Czechia
5 months using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 20, 2024

Alice from Dsers was really fantastic customer support agent - Alice helped all my issues . i never experience such a fast customer support service. Great and Fantastic job Alice . I wish everytime you to come as customer support for

Dexter Buys
United Kingdom
3 months using the app
DSers replied January 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 27, 2024

had trouble with mapping orders had good advice would recommend very helpful

ProStarpet
United Kingdom
10 months using the app
DSers replied March 28, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team