Reviews (30,286)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 29, 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Australia
3 months using the app
DSers replied January 3, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 15, 2024

Myra was quick to respond to my question. She reviewed my product and ensured it was properly set up in the system. Thank you Myra for helping me out today.

Lucy and Dot
United States
8 months using the app
DSers replied March 17, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 23, 2024

I had a great experience with the platform. Very enthusiastic support

IceFan™
United States
5 months using the app
DSers replied April 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

April 10, 2024

Irene was very helpfull and kind provinding the info I needed! Thank you so much!

Paleta Vintage
Brazil
5 months using the app
DSers replied April 11, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 30, 2024

Sally was very helpful and profesional, also refreshing to talk with someone using emojis, she sorted my problem in few minutes, with easy step by step and screen shots guidance, 5* for the service

FourSeasons Treasures
United Kingdom
6 days using the app
DSers replied May 5, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 19, 2024

Olivia was very helpful! And very sweet, they helped me with no time to waste!

WIG HAVEN
New Zealand
December 17, 2023

It's rare to find such exceptional customer support these days, but Lucy totally blew me away. She listened carefully, understood my problem instantly, and walked me through everything step-by-step. A true gem!
Many many many thanks Lucy. Keep up the great work!

GearUpSmart
United States
2 months using the app
DSers replied December 18, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 5, 2024

I had a tech problem and turned to Dsers support. in less than 30 sec I got a reply and super-woman over there fixed everything in less than 5 min. Legendary support. Simple, quick and effective!

StyleSnap
Israel
6 months using the app
DSers replied January 15, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 25, 2024

Not just 5 stars for Sylvia from the DSers support team, but I offer the entire galaxy, thank you for your support, you helped me even without speaking the same language as me, score A+ 1mil !!!!!!

Produtos MB™
Brazil
4 months using the app
DSers replied January 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 3, 2024

Excellent service from Villanelle. Helped me clear all my doubts.

Whale Nova
United Arab Emirates
24 days using the app
DSers replied May 5, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team