Reviews (30,302)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 26, 2024

Thanks for All Team on Dsers - for their quick Reply and support for Any Inquiries , Thank you for Selena she was very helpful and realiable
to client, She deserve FIVE STARS.

Tayseer

Havanastar - هاڤاناستار
Saudi Arabia
5 months using the app
DSers replied March 27, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 26, 2024

Isak helped me out very good & he was very nice.
Great support!

rêvejolie™
Germany
3 days using the app
DSers replied May 27, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 6, 2024

I'm very grateful with the support of Lucia. She helped me with a lot of doubts in my first order through DSers and she was very patient and kind with the answers. Fast response and excellent service. I strongly recommend the support service and specially if it's Lucia that one who answers to any doubts.

Attienda Store
Peru
3 months using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 4, 2024

The app is really helpful for operating our Online Store. Today, Chrissy supported me successfully with a small question I had. Really kind and quick support :) !

Mahea Organizer
Germany
6 months using the app
DSers replied February 8, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 14, 2024

Thanks Alice.I had an amazing experience with Alice from customer care. It's always a relief when someone receive top-notch support and service and Alice's dedication to providing excellent customer care is truly commendable. It's great to know that there are professionals like her who go the extra mile to ensure customer satisfaction. Keep up the fantastic work, Alice!

Yourshopmart
Canada
About 2 months using the app
DSers replied January 16, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

November 29, 2023

Huge shoutout to Wendy for being an absolute star with online help! Super friendly and lightning-fast assistance. Made my day! Thanks a bunch, Wendy!

OnlinePunkten
Sweden
3 months using the app
DSers replied November 30, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 29, 2023

I had a small issue with my store and reached out to online support via messenger. Amity was incredibly quick to respond and helped me figure things out. The assistance was much appreciated, and the support was lightning-fast. Great service!

Lost Off Course
United Kingdom
3 months using the app
DSers replied December 3, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 26, 2024

I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!

FurKids Paradise
Australia
4 months using the app
DSers replied March 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 7, 2024

I am new to all of this and needed help with what felt like a complicated Issue. Isak helped me figure it out quickly and provided screen shots for clarity! It was fast and easy!

OlliePop Shop
United States
About 1 month using the app
DSers replied January 15, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 10, 2024

I am very satisfied with the service of DSers‑AliExpress Dropshipping, I asked a lot of questions, Lucia replied my questions one by one patiently, I do appreciate her help

mycutedogcat
China
9 months using the app
DSers replied March 11, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team