Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 8, 2024

Hi I had trouble mapping my shopify product and Olivia helped me step by step and resolved the problem in a few minutes. She was courteous, prompt, knowledgeable and really good. I give her lots of credits and thank her for her help

ModernGadgetStyle
United States
24 days using the app
DSers replied March 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 15, 2024

Excellent service, I was assisted by Sandy, who helped me with my queries and guided me on how to proceed

Mejor Clic
Chile
About 1 month using the app
DSers replied April 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 6, 2024

Extrem guter und schneller Kundenservice, sehr zuverlässig und freundlich! Kann ich nur weiterempfehlen :-)

Essential Choice
Germany
7 months using the app
DSers replied October 10, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

May 27, 2024

agradeço ao excelente atendimento do SUPORTE DSers, Principalmente a atendente VILLANELLE que se esforçou para sanar todas as minhas duvidas

Parabens a toda Equipe

PSDStore
Brazil
27 days using the app
DSers replied May 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 4, 2024

I asked for help via facebook chat and Holly took care of me. Very fast, did exactly what I was looking for, thanks again for your excellent work and service :)

Sevenaya
France
About 2 months using the app
DSers replied March 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 16, 2024

Sylvia was awesome and beyond helpful! Made it possible for me to continue my work.

Cosmetics
United States
19 days using the app
DSers replied April 17, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 15, 2024

Excellent customer service was provided to me by Jenny She was very friendly and knowledgeable. She answered all my questions quickly and clearly. She was also very helpful in resolving my issue.

shipmyneeds
Australia
3 months using the app
DSers replied January 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 29, 2024

This is the most important app you will need to get your business performing best.

Cozzycar
United States
4 months using the app
DSers replied January 30, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 17, 2024

Customer service has always been great and responsive. Irene helped me solve some nagging problems. Thank you so much!

Lumenesse
Sweden
7 months using the app
DSers replied February 19, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 8, 2024

Isak and Isla were very helpful and answered all my questions thoroughly. They provided a quick solution to my issue.

ViralShopr
United States
About 2 months using the app
DSers replied April 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team