Reviews (30,363)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 25, 2024

Olivia is the best, Thank you so much

CHIC AURA COLLECTION
United States
3 months using the app
DSers replied May 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 9, 2024

I have a problem, but DSers help chat helped me, thanks!!!

FixersLand
Netherlands
5 months using the app
DSers replied April 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 21, 2024

Super quick support from "Oliva" with my orders problem. And thank you for the guidance!

Paw Sense
United Kingdom
3 months using the app
December 29, 2023

This Shopify app helped me start a drop shipping business. Highly recommend!

Bark Mart
Australia
11 months using the app
DSers replied January 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited April 15, 2024

Quick and Efficient Support!

I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.

kufeyeh
Jordan
4 months using the app
DSers replied February 16, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 4, 2024

便利なアプリ
今、エラーで決済が使えないので問い合わせをしました。
1日も早く直ることを願っています。

Vivianが担当してくれ、チャットでのやり取りはとてもスムーズでした。

coloriage
Japan
Almost 2 years using the app
DSers replied September 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 19, 2024

Experienced some difficulty while attempting to update my PayPal account on DSERS, but thanks to Raphael's swift assistance, the issue was resolved in no time. His prompt and effective support made the process hassle-free. Much appreciated!

Spiroxia
Australia
About 1 month using the app
DSers replied March 21, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 11, 2024

Jenny helped me today and was precise and accurate in the information provided. Thank you.

MarketSphere
Canada
11 days using the app
DSers replied May 13, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 7, 2024

Nice customer service! Agent Sandy help me with my issues.
Highly recommended.

TEDZ Brinquedos
Brazil
Over 1 year using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 30, 2023

Brilliant Customer service provided by Krystal and very fast too!
Answered all my questions and even took time to go through everything to make sure I understood everything.
A+++ For customer Service

Project Hangover
Ireland
2 months using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team