Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 9, 2024

My agent Lucia is so helpful. I have sorted out alot of things within couple of mintues, she is so helpul

oneside
Australia
Over 1 year using the app
DSers replied March 10, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 18, 2024

rita was highly personable and extremely helpful. brought a smile to my day!!!

j's paws and claws
United States
9 days using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 4, 2024

I had the service with Sally, very professional, very kind, she was able to answer all my questions for the management of my store. 100% recommended ;)

confortablechien
Canada
Over 1 year using the app
DSers replied March 6, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited April 7, 2021

The best support ever!! I have the feeling of confidence cause Dsers is always there for help and support. Special thanks to Barrett, Jesse and Rach! You are great!!!

Loja Up Em Casa
Brazil
Almost 3 years using the app
DSers replied February 4, 2021

Hi Loja Up Em Casa,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service, especially with Barrett and Jesse. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 25, 2021

Very good customer service. Nephele help me a lot.
I don't have any doubt anymore. I 100 % recommend.

Mundo Raro
Brazil
Almost 3 years using the app
DSers replied October 25, 2021

Hi Mundo Raro,

We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 13, 2022

The app is really good! When I needed support, the attendant Collins helped me with a great service, thank you very much!

RBH LifeStyle
Switzerland
Almost 3 years using the app
DSers replied February 13, 2022

Hi RBH LifeStyle,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Colleen really made sure of clearing all of my concerns! :)

Zayova™
Australia
About 2 months using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Estou começando agora no DSers, e precisei do suporte. Onde a Alice me atendeu, muito prestativa com um otimo atendimento.
Chamei no suporte e logo fui atendido.
Muito bom o suporte.
Parabéns Alice.
Obrigado.

Fã Ofertas
Brazil
11 days using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.

From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.

Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.

Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!

Sincerely,
Pet Purrfection Emporium

Pet Purrfection Emporium
Cyprus
11 months using the app
DSers replied March 27, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 10, 2023

Chrisy was Excellent to work with! He provided the best customer support. He answered all my questions and resolved the issues. He searched for all the products and found them with the supplies and helped place the products for me to click and pay.

Christ you are the best

Newrizes
United Kingdom
Almost 3 years using the app
DSers replied January 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team