Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

April 11, 2024

They were very helpful at the customer service

S. N. A.
Canada
5 months using the app
DSers replied April 14, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 21, 2024

I've had lovely customer support using DSers thus far especially from service agent Rin, for helping me set up my account and get products loaded into my DSers profile.

Many thanks for the positive customer experience from all of DSers customer support.

Mountain Village Merchandise
Canada
Over 1 year using the app
DSers replied February 22, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 30, 2024

Im literally a "newbie" to dropshipping, and I was running into some issues with my first order being processed and shipped. I contacted customer service via messaging and Alice greeted me in a timely manner and stayed patient and helped me through quite a lot of questions. Would never have been able to get this going if it wasn't for her help. Thank you again.

Good Livin’!
United States
9 months using the app
DSers replied March 31, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 25, 2021

Niki helped me within a few seconds after contacting the facebook customer care, mapping variations, happy with it!

Pursue Amsterdam
Netherlands
Over 2 years using the app
DSers replied August 25, 2021

Hi Pursue Amsterdam,

We really appreciate your review of DSers about our features and customer service. We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 5, 2024

The problem solving at Chat was really awesome and fast

Skyline Shop
Brazil
7 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 17, 2022

I use the app for a very long time, always working well and very good support, react fast, thanks Chris

TouTouLand
France
Over 2 years using the app
DSers replied October 18, 2022

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited November 4, 2021

Zark answered my question very quickly and professionally. I had a very nice chat with him and he was very patient. Jessica was super helpful in answering my complicated questions.

The Corgily Pet Shop
Canada
Over 2 years using the app
DSers replied June 27, 2021

Hi The Corgily Pet Shop,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited September 13, 2021

Tang/ Sebastian. thanks for your help around this time. thank you you helped me a lot thank you for everthing!!!

Storebudget
Netherlands
Over 2 years using the app
DSers replied September 12, 2021

Hi Storebudget,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 5, 2024

Sally was patient and kind, she guided me through my issue and made sure I got through. Thank you

E baby solution
United States
7 months using the app
DSers replied April 6, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 2, 2024

La réponse rapide et précise de cette application m'a surpris, merci à Aimee qui m'a résolu avec des captures d'écran pour me faciliter la vie, j'apprécie beaucoup.

Nettoyage Zone
Canada
Over 1 year using the app
DSers replied March 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team