Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 14, 2023

when i had a problem, i wrote to support via messenger and got a reply within a minute and my problem was solved in less than three minutes! it's fabulous!

Vibrations Positives
France
7 months using the app
DSers replied December 17, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 6, 2024

Great experience with Sylvia she was very helpful and very patient with all my suggestions. Thank you very much

Timeless Tots
United Kingdom
Over 1 year using the app
DSers replied February 8, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 19, 2023

Spoke to Lennon. I needed help understanding the pricing rule since the video or the information provided simply didn´t do it for me. He was very helpful and patient. Everything made much more sense afterward. Thanks a lot!

Better Shape Now
United Kingdom
About 1 month using the app
DSers replied December 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 26, 2024

I am very new to dropshipping. I got my first order and the product wasn't mapped properly through the sourcer for fulfillment to the customer. Lucia walked me through the process. She was very patient in explaining it. She shared screenshots of how to correctly handle the problem. She continued to follow up to make sure I was able to correct my problem. She is very helpful and professional!

Forever Yours Creations
United States
26 days using the app
DSers replied February 28, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 21, 2024

Ez, helped out when needed, smooth sailing love it!
shout out to Lucia

Rn'M
United States
10 months using the app
DSers replied January 23, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 20, 2024

it was amazing !
Such a great app with great customer service !! in spoke with Aurora and she helped me really fast !

Tialeen
United States
5 months using the app
DSers replied February 22, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 17, 2024

Chrissy was fantastic. They are a great asset to DSers. Chrissy was informative and took the extra mile or 2.

Radiant Self
United Kingdom
7 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Colleen really made sure of clearing all of my concerns! :)

Zayova™
Australia
About 2 months using the app
DSers replied May 5, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 24, 2024

Personne très à l'écoute, prend le temps d'expliquer les choses

mamea
France
About 1 year using the app
DSers replied May 26, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 17, 2023

TIFFANY was amazing and fixed all my issues! I love how help is always available and responses are fast!

Found Ruins
United States
7 months using the app
DSers replied December 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team