Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 18, 2024

I would highly recommend DSers, my rep was amazing. His name was Isak and it was my first order and I wasn't sure how to proceed. He provided me with step-by-step screenshots so that I would understand exactly what I need to do when I get future orders. This is a very important part of the process that has always been a little unclear to me but Isak cleared it all up. Thank you again, Isak.

TikShop Til U Drop
United States
7 days using the app
DSers replied May 20, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 25, 2023

Nephele was absolutely amazing and truly a sigh of relief, everything was broken down for us to get a customer product order through fulfillment, and we're very grateful for the professionalism as well!!

TL Fitness Apparel
United States
About 2 years using the app
DSers replied November 27, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 19, 2023

mercis encore pour votre patience . service au top je recommande vraiment ils sont d'une patiente .

AUDREY DERY
France
About 2 years using the app
DSers replied March 20, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 24, 2024

Merci à Adèle pour sa gentillesse surtout un dimanche en fin d'après-midi pour m'avoir aider à résoudre mon problème.
Merci Merci

Chatminou Store
France
9 months using the app
DSers replied March 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

July 4, 2023

I had an urgent matter with my order and had Zoe's help. She was absolutely fantastic, fast, very knowledgeable and friendly. I really appreciate her help efficiently resolving the issue I had, that was brilliant. Thank you!

Dutch Coffee Company
United States
About 2 years using the app
DSers replied July 4, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 7, 2023

Isak was a sweet answering my questions and showed up really quick! Thanks a lot

Loja de Cãoveniências
Brazil
About 2 years using the app
DSers replied June 8, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2024

Very fast support. Fixed the issue in less than 3 minutes.

LuxLyne
United States
About 1 year using the app
DSers replied March 11, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 28, 2021

São fantasticamente rápidos, quando você precisa de ajuda, pode chamar pelo facebook direct eles são rápidos e precisos, não me arrependo de escolher esse aplicativo tão incrível! Parabéns para toda equipe!!!

Decora uso
Brazil
About 2 years using the app
DSers replied October 28, 2021

Hi Decora uso,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

April 19, 2024

I was attended to by Aimee, she was really helpfull and also the velocity of the Dsers support was really fast, thanks!

LP STORE
Brazil
3 months using the app
DSers replied April 21, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

June 21, 2022

Un grand merci pour la réactivité et notamment de Nephele qui m'a aiguillé "pas à pas" pour finaliser mon petit souci. Il m'a été très facile de contacter le support DSers et ils ont répondu à toutes mes questions pour me sortir de mon impasse. ;-)

Regis-Marie
France
About 2 years using the app
DSers replied June 24, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team