Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

October 16, 2022

I've had trouble connecting my shop to Aliexpress, but Krystal helped me resolve my issue with so much kindness, thank you!

Plaid World
France
About 2 years using the app
DSers replied October 17, 2022

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 3, 2024

Blanca is the best! Friendly and fast <3

Sisonne
Germany
6 months using the app
DSers replied April 6, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 25, 2024

Venho compartilhar minha experiência recente com DSers porque solucionou facilmente meu problema de forma rápida, incrível. Entrei em contato em contato com o suporte dos DSers pelo chat do Facebook.

Vivian me atendeu muito bem e solucionou meu problema em questão de minutos, me surpreendeu de uma forma positiva

Gavio
Brazil
About 1 hour using the app
DSers replied June 26, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 26, 2021

Support replied fast and resolved my issue clearly. Good support compared to some of other competitor products

InMotionStudio
Singapore
About 2 years using the app
DSers replied June 27, 2021

Hi InMotionStudio,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 28, 2021

Thanks a lot to Bruna for the fantastic help she gave me today! very good service. thanks a lot have a good day

BROWSE FRANCE
France
About 2 years using the app
DSers replied March 15, 2021

Hi BROWSE FRANCE,

Your review is very valuable to us! Our customer service team will be glad to know about your comment as they try very hard to help and be responsive to our users. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 20, 2022

O Suporte da Jessica no Dsers e Shopify foi muito esclarecedor e me ajudou muito. Muito explicativo e tirou todas as minhas dúvidas.

MULTILYS
Brazil
About 2 years using the app
DSers replied October 20, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 17, 2022

"Lena" konnte mir sofort bei meinem Problem helfen! ich bin sehr zufrieden mit dem Kundenservice! es wird auch sofort geantwortet! top!

Ethenly
Germany
About 2 years using the app
DSers replied June 22, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 16, 2023

Awesome customer service. Well clearly explain and support. Thank you so much.

Lillie
New Zealand
About 2 years using the app
DSers replied December 17, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

May 12, 2023

Lena, from customer support, helped me to resolve a problem. Very reactive support. App working well. I recommend!

Sense of Style
Poland
About 2 years using the app
DSers replied May 14, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited September 16, 2022

Eu amo a Dsers e tudo que oferece gratuitamente. O suporte deles é incrível, sempre eficientes e rápidos! Recomendo! Atualizando minha avaliação pra dizer: mais uma vez fui muito bem atendida pela Neva.

Rocco House
Brazil
About 2 years using the app
DSers replied January 28, 2021

Hi Rocco House,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team