Reviews (30,485)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

February 27, 2024

Receive assistance from Wendy today. She as a great help in processing an order for a customer. She gave me step by step directions along with picture. Very kind and helpful.

BeauteCollections
United States
4 months using the app
DSers replied February 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 16, 2024

J'ai parlé à Villanelle from the customer service team. Villanelle était très bien, rapide, efficace et géniale. Elle a tout fait pour m'aider et résoudre mon problème. Merci infiniment Villanelle.

SaneDoggy
Netherlands
About 2 years using the app
DSers replied May 20, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 28, 2023

Great experience with Dsers support , my issue has been resolved immediatly and the support was too sympatic,
Thanks againnnnnnnnnn ! and Merry chrx Everyone

Ma boutique
France
4 months using the app
DSers replied January 3, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

February 13, 2024

I highly recommend it, the agent Blanca did a good job with my order, she was so nice and so patient.

Najoue
Canada
4 months using the app
DSers replied February 16, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 28, 2024

I reached out to support and Cynthia helped me to resolve my questions promptly. She was very helpful, polite, and professional. Thanks for all the help Cynthia!

BuyMyNeeds.com
United States
3 months using the app
DSers replied March 3, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 9, 2024

Krystal was very helpful and I received the best service

Stressbalansen
Sweden
About 1 year using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 2, 2023

Sandy was very helpful, i really appreciated her help, made me understand Dsers so much better, I highly recommend her.

SAFIRA'S BOUTIQUE
Canada
3 months using the app
DSers replied December 4, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 3, 2024

Many thanks to Sandy who did a great job.

Washaways
France
About 1 year using the app
DSers replied January 15, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 24, 2024

Vivian was so patient and guiding me along the way in resolving the issue i had between dsers and aliexpress. She did thorough research and found the problem and gave me resolutions along the way and i was able to fix it.

Trends4Steal
United States
About 2 months using the app
DSers replied March 26, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

January 25, 2024

OMG! The patience Amity had dealing with my issues should be in the record books. I would like to thank DSers for hiring such an amazing support specialist, and a grateful thanks to Amity. My only wish is that I could receive your service every time.

Oopsc!
United States
22 days using the app
DSers replied January 28, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team