Reviews (30,328)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

March 29, 2024

Thank you to Adele, who was very fast with her help!

MyCatSwing
Australia
2 months using the app
DSers replied March 31, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 26, 2024

I had a payment problem, contacted support, Vivian helped me solve it almost immediately!

No1 Ideas Store
Vietnam
About 1 month using the app
DSers replied March 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

March 10, 2024

I would definitely recommend, great customer service and support.

leggingscouture.myshopify.com
Canada
7 months using the app
DSers replied March 12, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

February 17, 2024

I'm fairly new to DSERS and I was contacting for the first time not too sure if id get the answers id needed because I had to ask so much but I was transferred to AIMEE and she spent at least 30+ minutes answering my questions so 100% the best support team i've seen. Give AIMEE a raise for real.

Grandeur Smokes
United States
About 1 month using the app
DSers replied February 19, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

March 10, 2024

I had a problem and customer service responded very quickly. Wendy, helped me very kindly and very well. THANKS !

Chaussly
France
About 2 months using the app
DSers replied March 12, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 26, 2024

The support for this app is great! Blanca was able to help me quickly and understood me very well. I strongly suggest adding the ability to autocomplete orders in AliExpress as well as payments, if that were possible now I would have given 5 stars for the app. The support is worth 5 stars in my experience, thanks Blanca!

Common Jewellery
Australia
About 1 month using the app
DSers replied March 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 19, 2024

La atención de Olivia ha sido perfecta, quiero agradecer su colaboración para resolver mis dudas

8KDroneStore
Spain
10 months using the app
DSers replied May 20, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 25, 2024

thanks DSers‑AliExpress Dropshipping.
Unusual and very good interface, which is the most important thing. Best support. thank you very much

MATE SHOPI
Slovakia
24 days using the app
DSers replied February 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 9, 2024

Collaboratori eccezzionali, tutti disponibili fino ad ora a risolvere ogni tipo di problema con pazienza e pronti a rispondere tempestivamente a tutte le domande. Grazie!

Technotrendy
Italy
3 months using the app
DSers replied May 10, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 23, 2024

Amazing support. Had an issue and I got help right away.

JUST WORKS
Canada
About 1 month using the app
DSers replied February 25, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team