Reviews (30,295)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 26, 2023

Isak was very helpful today. He knew exactly what I was talking about and he helped me with my problem. Thank you!

BrightCandyChristmas
Australia
About 2 months using the app
DSers replied November 27, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

March 21, 2024

Thank you Wendy for all the support you helped a lot with my issue, a very good customer service. You can trust DSers they give you all the support that you need. Thank you once again.

AfiLiMa Essentials
United Kingdom
4 days using the app
DSers replied March 24, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 18, 2024

Literally can't even be used

Nest Essentials
United States
4 months using the app
DSers replied May 20, 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

April 7, 2024

One of their customer service agent "Sandy" Was really Helpful!

ViJuice
Canada
About 1 month using the app
DSers replied April 8, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 28, 2023

Me atendió Lena y lo hizo genial, me solucionó todo, recomiendo esta aplicación y el servicio de atención al cliente es rápido y muy bueno, son increibles y la aplicación funciona a la perfección, de momento muy bien asi que les pongo 5 estrellas y dejo este comentario con opinión muy positiva.
----
Lena helped me and she did a great job, she solved everything for me, I recommend this application and the customer service is fast and very good, they are incredible and the application works perfectly, so far very good so I give them 5 stars and leave this comment with a very positive opinion.

EllaModas
Spain
2 months using the app
DSers replied November 29, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Edited November 20, 2024

Chère Zina,

Je tiens à te remercier chaleureusement pour l'aide précieuse que tu m'as apportée pour assurer le bon suivi des commandes de ma boutique. Ton expertise et ta disponibilité ont été d'une grande aide et m'ont permis de mieux organiser et sécuriser ce processus essentiel.

Grâce à toi, je peux désormais aborder cette étape avec plus de sérénité, en ayant l'assurance que tout se déroule dans les meilleures conditions. Ton soutien a été inestimable, et je suis sincèrement reconnaissante pour ton investissement et ta générosité.

Encore merci pour tout, et au plaisir de collaborer à nouveau avec toi à l'avenir !

Avec toute ma gratitude,

Annie Bouchard
Boutique Annie-Mo

Annie-Mo
Canada
8 months using the app
DSers replied August 29, 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

January 24, 2024

Alicia was very helpful. She sent me screenshots and walked me through the process,

She did an amazing job helping me.

Serenity Breeze co.
United States
About 2 months using the app
DSers replied January 28, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Edited June 4, 2024

Holly at support was great.

River Clothing
United States
29 days using the app
DSers replied June 3, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

March 25, 2024

Isak help me to fix my Dsers and AliExpress account. I recommend this app. Thank you!

Her Shop Collection
United States
3 months using the app
DSers replied March 27, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 27, 2024

Fui atendida pelo Rafael e o mesmo prestou um ótimo atendimento, claro e objetivo. Me auxiliou em demandas que pra mim até então, são novidades. Agradeço pela dedicação e atenção.

Mahep
Brazil
3 months using the app
DSers replied May 28, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team