Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

June 19, 2022

The app is quite powerful and well structured. Sometimes i feel that the slider on the right side could be bigger as some content and text lines look squeezed or truncated. But overall i like it because it provides a lot of flexibility for mapping variants to products and even different dealers on aliexpress. On top of that they have a 24/7 support hotline which responds immediately. I had a sync problem and Tang from the DSers team helped me with a solution and even more help to understand the processes better. thank you very much Tang and thank you DSers!

MONTENY
Germany
Almost 2 years using the app
DSers replied June 22, 2022

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 10, 2021

By far the best application for inventory management. Easy to use UI and perfect for setting-up multiple stores that ship globally. I ran into an account set-up question and Tang was able to help me out within 5 minutes. I would go with this application for inventory management if you value customer service and an efficient API.

5 Seasons
United States
Almost 2 years using the app
DSers replied August 11, 2021

Hi 5 Seasons,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 4, 2021

Krystal has helped me with many problems. Great support as usual from dsers! I strongly recommend it

Persefane
Brazil
Almost 2 years using the app
DSers replied July 4, 2021

Hi Persefane,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 29, 2023

Excelente atendimento da Olívia, atendimento rápido, com respostas claras e objetivas. muito obrigada por sua atenção.

InStyle Delas
Brazil
Almost 2 years using the app
DSers replied May 29, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 23, 2021

anne, obrigado pela ajuda, tive todo o suporte necessário para resolver os problemas que estava com a sincronização da loja

feminilie
Brazil
Almost 2 years using the app
DSers replied November 25, 2021

Hi feminilie,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited February 29, 2024

Still getting to know the app after using Oberlo, so leaving space for a five-star review until I know it more, but has been very easy thus far. Importantly, support via FB messenger has been excellent, Very quick to respond, have access to the backend so they can resolve issues, and have sorted out a couple of wrinkles for me very well.

March 1, 2024 Review.

Olivia did an excellent job helping me with remapping a product with an order I couldn't fulfill on DSers. Kudos to her. She's a keeper. ❤️

Cremation Urns
Australia
Almost 2 years using the app
February 11, 2024

Muy buena atención de Rita, resolvieron mis dudas y el problema que tenia con mi cuenta, ahora ya puedo seguir trabajando

Abau
Mexico
Over 1 year using the app
DSers replied February 16, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 24, 2022

Buena aplicación para automatizar los pedidos con aliexpress. Además, tuve un problema y me puse en contacto con el servicio de atención al cliente y me lo solucionaron de momento. Me atendió Meena, muy amable y todo muy rápido.

Health&Live
Chile
Almost 2 years using the app
DSers replied February 24, 2022

Hi Health&Live,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

November 8, 2021

Obtive ajuda incrível pela Jessica, me ajudou no passo a passo para resolver meu problema. Atendimento excelente!

Loja Anttiopa
Brazil
Almost 2 years using the app
DSers replied November 8, 2021

Hi Loja Anttiopa,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 21, 2023

TOP BONNE APPLIACTION
Vraiment très bonne application rien à dire le j'ai pu me rendre compte aujourd'hui vraiment au top cela reste une bonne expérience pour moi ainsi que leur réactivité à toute épreuve

felix & isidore
France
Almost 2 years using the app
DSers replied February 26, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team