Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

July 27, 2023

Luci is amazing. her customer service is awesome. she did very good job assisting me. she was patient and nice to me. thanks lucy

PawsClaws
United Kingdom
About 2 months using the app
DSers replied July 31, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

July 6, 2023

Serein the assistant has been amazing tackled all my problems at once. Also she was very patient, I am very happy to give her 5 stars.

Ultracoveted
Australia
29 days using the app
DSers replied July 6, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

September 13, 2023

Very professional,fast and reliable help by Cynthia.

My Store
Israel
3 months using the app
DSers replied September 18, 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 29, 2023

I was assisted in the fastest possible time ever.

I truly appreciate being attended to in a timely manner.
Thank you

InSherit
United States
3 months using the app
DSers replied July 31, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 7, 2023

Thank you very much for the great help you have given me, you are wonderful and very patient. Thank you very much!

kalucca
Brazil
6 months using the app
DSers replied June 8, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 9, 2023

Sylvia was an INCREDIBLE help for me today thank you so much. I will use this app for my new store .

My Store
United States
2 months using the app
DSers replied August 10, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 10, 2023

Lily was certainly very helpful when I was having issues trying to find out why I could not fulfill my order!

Aestetica Home Decor
United States
15 days using the app
DSers replied July 12, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

October 18, 2023

Olivia thanks for your asisst . love it

Timelesseason
United States
About 2 months using the app
DSers replied October 19, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

August 17, 2023

Isak was very helpful - The pinnacle of customer service excellence. Unparalleled support that surpassed all expectations. A transformative experience that redefined my perception of quality service.

Tech Safe Gear
Australia
3 months using the app
DSers replied August 20, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Merci a Cynthia qui m'a énormément aidée et qui a pris du temps a tout m'expliquer.

Ma boutique
France
1 day using the app
DSers replied January 24, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team