Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

March 7, 2024

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
United States
About 1 month using the app
DSers replied March 10, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 26, 2024

Rin, was very helpful, polite and efficient in his work. He helped me a lot!

Zatty Kids
Portugal
12 months using the app
DSers replied February 27, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

December 27, 2023

Cynthia was a great help! I was completely lost in how to ship my order and find another supplier for the product. She helped guide me in everything and made sure my order was shipped out! Great customer service!

Love for Dogs
Canada
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 23, 2024

I would like to thank Lucia for being so quick on helping me with shipping my order, guided me step by step! I couldn't have done it without her help.

SABITOPIA
France
4 months using the app
DSers replied January 24, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

January 4, 2024

Sally helped me solve my issue with product mapping. She tried different methods, provided help for me with pictures. She was very friendly, kind and professional. Thank you

Floamei
Lithuania
5 months using the app
DSers replied January 15, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 23, 2024

Awesome App! My products are connected with just a few clicks
BIanca helped me quickly and effective, thank you for the support

Vallenciaga
Brazil
5 months using the app
DSers replied January 24, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 16, 2024

Holly, is a very kind customer service helper and she/he had good patients helping customers like me who easily gets frustrated!

Pocket Cinema
Sweden
20 days using the app
DSers replied March 17, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

February 2, 2024

This is the best customer service ever, his name is isak and he was the best for your troubles, and even better he takes care of everthing else. i really recommend isak for your service, happy for this service!!

UpLivings
United States
3 months using the app
DSers replied February 3, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

February 28, 2024

great fast service with all the answers i needed to guide me through the problems i was having. Rita was fantastic and helped me through to solve my issues

evolution brew
Canada
About 2 months using the app
DSers replied February 29, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

April 15, 2024

Wendy was a great help, customer service on point!

Vexnor
United States
3 months using the app
DSers replied April 17, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team