Reviews (30,401)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 19, 2023

Thank you for your quick efficient help Myra.

ShopQanya
United States
7 months using the app
DSers replied January 3, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 11, 2024

I had trouble with a few aspects and the Dsers team were very helpful and prompt in their response time

LumiLux
Australia
11 days using the app
DSers replied March 12, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 16, 2024

Dsers facilite mon travail de maniere incroyable, un veritable relais entre ma boutique et aliexpress. Pour avoir eu affaire avec le service client, il est hyper rapide et efficace, probleme regle de suite, formidable !!!!

La Guilde des Chats
France
3 months using the app
DSers replied May 20, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited July 25, 2024

Great service from Irene and Jesse. Fast, friendly and patient!!

TrumpTrendz
United States
8 months using the app
DSers replied December 17, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 26, 2024

Very good app, Adele support service is incredible, she explains it in an enlightening way

Muff Baby
Brazil
6 months using the app
DSers replied February 28, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited April 13, 2024

Myra from customer support was very helpful!

Innovamondo
United States
8 months using the app
DSers replied December 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

February 20, 2024

Krystal helped me resolve my issues immediately, amazing support team!

AmbientEmporium
Canada
9 months using the app
DSers replied February 21, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

April 23, 2024

Nota 1000 para Olivia que me ajudou e muito, deixou tudo bem claro, onde eu estava há dias com dificuldades, as palavras de gratidão são muitas pelo atendimento que eu tive.

Minha loja
Brazil
17 days using the app
DSers replied April 25, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 6, 2024

My assistant, Ralla, was very helpful and answered all of my questions.

SonicFi
United States
6 months using the app
DSers replied March 10, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 1, 2024

Dear Aimee, you are great!
Thank you for your instant & amazing help in our chat!

Joan's Prime Marketplace
Greece
3 months using the app
DSers replied February 3, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team