Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 18, 2023

I was very satisfied with the customer service! Lena just a magician! Hope she will help me always in any aspects of my life

Crash Dashes
Canada
Over 1 year using the app
DSers replied January 19, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

March 16, 2021

Hello, I was attended by Lucy to solve a problem with my order and it was solved. She was very attentive and resolved very quickly. Thank you

NR Store Online
Brazil
Over 1 year using the app
DSers replied March 16, 2021

Hi NR Store Online,

We are glad that your problem was solved and thank you so much for your review. DSers' customer service team is always here to help you in every way we can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 23, 2021

I am very happy with Colins service today, thank you for your help! I had some questions regarding tracking and they guided me through everything one step at a time. I left the live chat feeling very comfortable :) Thanks again

Clever Kids Co
Australia
Over 1 year using the app
DSers replied September 25, 2021

Hi Clever Kids Co,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

October 14, 2021

Adorei o atendimento da Clary! Aumentem o salário dela, pois ela foi muitíssimo atenciosa! Salvou o meu dia em apenas 5 minutos!

TáNaMão
Brazil
Over 1 year using the app
DSers replied October 18, 2021

Hi TáNaMão,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

January 21, 2022

I was answered by Sebastian: I'm very grateful to you and Dsers, because in less than a week it's already the second time they've helped me with assertiveness, which is very good nowadays. Thank you very much. God bless you

Grupo Arcanjo
Brazil
Over 1 year using the app
DSers replied January 24, 2022

Hi Grupo Arcanjo,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

March 29, 2024

Big Thanks to Holly, who gives very good advice and help for everything !

COQUE'IN
France
6 months using the app
DSers replied March 31, 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

June 23, 2021

New to E-comm and dropshipping. App was fairly easy to install and to navigate. Have been fulfilling my first few orders and was not seeing updates and contacted Shopify customer support which sent me to DSer support. They were quick to respond back via email and received amazing support from Eva on messenger where she looked at my account and explained the process to me. Looking forward to continue using this app.

SmartKitchen™
United States
Over 1 year using the app
DSers replied June 25, 2021

Hi SmartKitchen™,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

June 7, 2022

Great support from Barrett from DSers support team, very patience and with all the tools required to solve my problem!

Qiaras
United States
Over 1 year using the app
DSers replied June 8, 2022

Hi,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

January 13, 2023

Love Jessica's attention! Really help me to solve my issue! Step by step with very clear and correct direction.

28ShopWell
Brazil
Over 1 year using the app
DSers replied January 15, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 29, 2023

Olivia sorted my mapping issue out asap. Amazing hard working and helped me with instructions in case it happens again

DOGERYS
United Kingdom
Over 1 year using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team