Reviews (30,387)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

May 24, 2022

thank you Krystal for your help. fast and professionnel. and this app is top top . if you do drop shipping it s a must have

La Miss Accessoires
Canada
Over 1 year using the app
May 30, 2021

Works like a charm, contacted support and Krystal via facebook and solved my problem in 10 minutesas

Biopedics
Spain
Over 1 year using the app
DSers replied May 30, 2021

Hi Biopedics,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 24, 2023

Tive um ótimo atendimento da Lena. Super atensiosa, recomendo o app, estou iniciando no mercado, e ela foi muito paciente comigo. obrigada.

Lojas Menfa
Brazil
Over 1 year using the app
DSers replied May 24, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 9, 2024

Krystal was very helpful and I received the best service

Stressbalansen
Sweden
About 1 year using the app
DSers replied February 11, 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

November 3, 2022

super satisfied with Sylvia's service today! helped me so much and quickly. I thought it was going to be difficult but with sylvia's help it was completed efficiently

Powerofthetap.com
United States
Over 1 year using the app
DSers replied November 3, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited October 5, 2022

Buena app, funciona bien. El servicio al cliente va de perlas, hay un chat y te contestan al momento. La app NO esta al 100% traducida al español

The Trend Ones
Spain
Over 1 year using the app
DSers replied October 7, 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 3, 2022

Exceptional customer service!! Very quick, super helpful and they communicate with you REAL TIME. My agent Catherine was extremely helpful today. I was having issues getting my orders to show up in AliExpress. The issue was resolved in a matter of minutes and Catherine showed me every step she was taking in case I had issues again in the future. Super happy with their customer service! Thanks for the help so I can continue with my day processing orders!

KittenGlam
United States
Over 1 year using the app
DSers replied June 6, 2022

Hi,

Thank you for choosing DSers. We are happy to have you with us! We really appreciate your comment on our customer service. DSers will continue trying hard to provide an excellent dropshipping experience. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

October 18, 2022

A great attention, it has helped me to solve my doubt in a very simple and structured way, I know that I can count on you when I need it, thank you very much

mutenroy
Spain
Over 1 year using the app
DSers replied October 18, 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

November 10, 2022

We are very much satisfied with DSers messenger app as the technical person Jessica helped us in a very great way to resolved our order issue in no time. I am very happy with her support.

Miraj International LLC
United States
Over 1 year using the app
DSers replied November 12, 2022

Hi,

We are happy to learn that DSers is really helpful for you when importing products. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited September 20, 2020

This app makes the placing of orders really swift! and the support is amazing, always there to help you! Would definitely recommend!

Hoodelis
Switzerland
Over 1 year using the app
DSers replied November 9, 2020

Hi Hoodelis,

We are glad you enjoy using DSers. Thank you for your review of our App and support team. We will continue making sure to provide the best service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team