Reviews (30,378)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

Edited August 8, 2023

Oliva was tremendous help to me as a great DSers customer service. She was helpful in everything I needed. She answered all my questions and made sure I was satisfied at the end of the work. I would DSers to all who needs a reliable dropshipping tool.

Spicy PJ-LLC
United States
Over 1 year using the app
DSers replied May 11, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 1, 2023

Sylvia is very nice and patience customer support.
No rush, no push, Just follow up your pace to answer questions.

I am absolutely satisfied with the service on Messenger live chat.

Thank you.

Raintree
Canada
Over 1 year using the app
DSers replied February 1, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 13, 2021

Definitely the best app to fulfill orders and the support team is always here to help. Highly recommended.

ACROWALLET TECHNOLOGIES.
France
Over 1 year using the app
DSers replied April 13, 2021

Hi ACROWALLET TECHNOLOGIES.,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 30, 2022

I had some trouble with my first order so I chatted with DSERS via Messenger. Irene went above and beyond and helped me with exactly what I needed. I have 100% satisfied with her customer service and should be able to take it from here from her knowledge. Thank you, Irene for all your patience and kindness!

A Lau and Co
United States
Over 1 year using the app
DSers replied December 1, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

June 8, 2022

The app has great customer service. Lucy is a great professional at providing good support and clarifying issues intuitively.
I recommend Dsers

Lisboa Decor
Portugal
Over 1 year using the app
DSers replied June 8, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 14, 2023

Bonjour, J'ai longtemps travailler avec Dsers sans rentrer dans leur partie technique. J'ai eu un très gros soucis auquel je mettrais surement des jour pour le résoudre seul mais problème régler. Je tiens sincèrement à remercier ALICE qui m'a beaucoup aider. Très à l'écoute et précis dans ces résolutions. C'est une personne qui Maitrise parfaitement son sujet, aucune perte de temps et bien sur le résultat est là. Je m'en sortirais jamais sans son aide. Je la recommande fortement.

kid-éduc
France
Over 1 year using the app
DSers replied December 17, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited March 11, 2023

Uso esse app para me ajudar nas minha vendas com a Shopify e hj tive uma dificuldade em resolver um problema, mas logo foi resolvido depois que entrei em contato com o canal de atendimento e fui muito bem atendida pela Jéssica que com muita precisão e paciência soube me dar o direcionamento correto e agora estou em paz com a minha loja. Muito obrigada, querida!!!

Venho aqui mais uma vez avaliar esse aplicativo maravilhoso! Vcs estão de parabéns e hoje quero agradecer à atendente maravilhosa Sherry que me deu um ótimo suporte sobre atualização dos meus pedidos. Obrigada por tanta atenção!

Bela Supreme
Brazil
Over 1 year using the app
DSers replied November 6, 2022

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

April 7, 2020

VERY GOOD APP ! THE BEST ONE AND THE SUPPORT ALWAYS HERE TO HELP, Thank you soooooooo much :). <3

Holidayskins
France
Over 1 year using the app
February 24, 2024

Very fast helpful service, I am very satisfied to have received the solution quickly, thanks 1000 Rita

LUXAVO
Germany
About 1 year using the app
DSers replied February 25, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 23, 2022

We rate this app with 5*. The reason for this is we migrated the store from Oberlo to DSers. Initially, we were stressed and frustrated trying to understand the layout and how to achieve certain tasks. We were on the verge of removing this app until Nephele picked up our chat message. Nephele spent nearly four hours with us answering every question we threw. And each question was answered with return messages and images. Nephele, we appreciate all your help. Your kindness and patience have been noted.

ColourMeBad Fashion
United Kingdom
Over 1 year using the app