Reviews (30,398)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

January 27, 2024

"Sandy" was excellent.
Excellent support, very quick, and accurate.

SereShop
Greece
4 months using the app
DSers replied January 28, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

April 28, 2024

Was new to the interface, so I contacted the messenger support. Within 2 minutes Villanelle was so kind to assist me through an array of problems and also showed will to improve the platform by forwarding some suggestions to the team. Super flawless, awesome!

Evo X
Germany
About 2 hours using the app
DSers replied April 29, 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 18, 2023

Top notch customer support! Thank you Cynthia!

Handpan Harmonie
France
Over 1 year using the app
DSers replied December 19, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

March 25, 2024

Very fast, helpful, informative and resourceful support.

Spiral
Romania
4 months using the app
DSers replied March 26, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 2, 2024

Thank you to the team who helped me so efficiently with my account problems. It was a great help!

GENETIC
Belgium
14 days using the app
DSers replied February 3, 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 4, 2024

Sandy is perfect and professionnal

Boutique de Toni
France
6 months using the app
DSers replied May 5, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 10, 2024

DSers customer service is always quick to respond and seem to be able to work miracles!! And they're always very nice!!

Bobbing Vessel
United States
5 days using the app
DSers replied February 16, 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

May 8, 2024

Atendente Sandy excelente atendimento radipo e desenrolado parabéns muito obrigado

AD My Store
Brazil
3 months using the app
DSers replied May 9, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

December 30, 2023

Lucia has been exceptional at assisting my team today. She is very good at her job

Khooze
United Kingdom
3 months using the app
DSers replied January 3, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 29, 2023

Estava com uma duvida bem grande, pois um pedido não estava indo para a pagina de pagamento na aliexpress, com isso a atendente Rin identificou o que tinha de errado e conseguiu me ajudar, muito rápido por sinal. gostei bastante do atendimento dela Obrigado!

VELLAR
Brazil
4 months using the app
DSers replied November 30, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team