Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

September 27, 2023

O atendimento do suporte do Dsers foi fantástico e me ajudou muito, cordial, inteligente e pratico, a atendente Catalina foi extremamente profissional e eficiente.

Click Compre
Brazil
2 months using the app
DSers replied October 3, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

July 5, 2023

Thank you for helping me I was struggling to how to manage shipping settings and Kylie helped me. Thank you!

VitalVac
Mongolia
27 days using the app
DSers replied July 6, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 22, 2023

Very helpful this Team ! Thank you very much!

Innova Pro
Germany
5 months using the app
DSers replied August 23, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 23, 2023

Emily helped me solve an issue, provided screenshots for clarification. Fast answering support. Would email again!

Delta iPhone
Åland Islands
9 months using the app
DSers replied June 27, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 9, 2023

Holly answered my question perfectly. Thank you for your patience and Support.

Now Boarding Travel Shop
United States
10 months using the app
DSers replied July 9, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 1, 2023

Fui atendida de imediato e minha dúvida solucionada! Obrigada!

DIOZZARA
Brazil
8 months using the app
DSers replied December 3, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 5, 2023

Excelente atendimento, muito prestativa e atenciosa, parabens pelo seu trabalho, top. Continue assim...

Lojas Gregorius
Brazil
11 months using the app
DSers replied June 5, 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

September 10, 2023

so helpful and helped me with my problem

Classiccookware
United Kingdom
22 days using the app
DSers replied September 11, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 17, 2023

Ótimo atendimento!!! estava com problemas para subir produtos a loja e no Chat fui muito bem atendido por uma pessoa que resolveu bem rápido o problema!! vlw mesmo!!

Loja da Ritinha Capivara
Brazil
4 months using the app
DSers replied August 20, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 8, 2023

Ótimo atendimento. parabéns

Mall Urban
Brazil
3 months using the app
DSers replied December 11, 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team