Reviews (30,417)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

December 19, 2023

Had an issue, Nephele helped me out expertly!

Royal Elysian
Canada
About 1 month using the app
DSers replied January 3, 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

December 3, 2023

Ótimo atendimento ao cliente, me ajudaram muito, um comentário a parte para Cynthia, gostei muito de seu atendimento em particular!!

Essencials 📦
Brazil
4 months using the app
DSers replied December 5, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

September 8, 2024

Servizio clienti top

Italian Finesse
Italy
13 days using the app
DSers replied September 9, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

March 18, 2024

Sally is great. Thank you very much.

Afro Barbie
Australia
6 months using the app
DSers replied March 19, 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 1, 2024

Customer service is top notch, I had my issue resolved in 2 minutes. Vivian walked me through the entire process and made sure I clicked what I was supposed to click. Highly recommended!!!

KuchennyDom.pl
Poland
About 2 hours using the app
DSers replied May 5, 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

March 2, 2024

Great customer service!

Too Beautiful You
United States
Almost 2 years using the app
DSers replied March 4, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

February 5, 2024

great help from DSers. Thank you SO MUCH

Daily Hot Products
Australia
3 months using the app
DSers replied February 8, 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

January 13, 2024

I am new to dropshipping, there are a lot of things I need to learn about it. When I had my first order I did not know how to process it. Looking for an answer, someone refers me to DSers. Support agent Rafael was the one who answered my SOS. He was very helpful and patient with me. He takes his time to go over everything with me step by step, he even found me a new supplier that offers a better price for my products. I appreciated your help. DSers, thank you

Enlightened Spot
United States
About 2 hours using the app
DSers replied January 15, 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

December 8, 2023

Easy to work with and very effecient

Black Ibis
United States
12 months using the app
DSers replied December 11, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

December 11, 2023

Very good support, thank you

Loja Industrialismo
Brazil
5 months using the app
DSers replied December 12, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team