Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with AliExpress and efficient order fulfillment. It's praised for its advanced tracking and automation features, making it user-friendly for both beginners and experienced dropshippers. The app's customer support is noted for its responsiveness and 24/7 availability. Merchants appreciate the ability to process bulk orders and the free unlimited plan.

December 1, 2020

Great app and support always serves us in an agile and kind way, I recommend it to everyone, processes all my orders in a way that makes my life much easier

Loja OfertaTec
Brazil
Over 1 year using the app
DSers replied December 1, 2020

Hi Loja OfertaTec,

We really appreciate your review of our app and customer service. Our customer service team tries their best to be responsive to our users. We are also glad you enjoy using DSers. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2021

thank you to Catalina for her responsiveness and her support I was in trouble for my orders. I really appreciate her support

C PauseFit
France
Over 1 year using the app
DSers replied September 9, 2021

Hi C PauseFit,

We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 21, 2022

I wanted to stop by to thank Colins for all the help, who provided the best possible support and managed to solve my problem.

Poggla
Brazil
Over 1 year using the app
DSers replied July 21, 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

October 8, 2022

J'ai eu plusieurs questions a soumettre ce matin et le service était excellent en plus d'etre rapide . Un grand merci à Emma , je la recommande .

KTH SHOP
Canada
Over 1 year using the app
DSers replied October 9, 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

September 9, 2021

Great app, they are very helpful and any issue is solved for you instantly! I would definitely recommend DSers.

Nuvino Deutschland
Netherlands
Over 1 year using the app
DSers replied September 9, 2021

Hi Nuvino Deutschland,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

Edited November 16, 2022

I am trying to use this app to support my new store, Chic Pet Stop. Clary was very Excellent in getting the process kicked off.

chicpetstop
United States
Over 1 year using the app
DSers replied November 16, 2022

Hi,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

August 19, 2022

Excellent application, very responsive service, Emma helped me very well, thanks to her ! I recommend

ShopAzur
France
Over 1 year using the app
DSers replied August 22, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

December 5, 2022

My customer service help by Neva was excellent! They helped me understand my issue and solved it quickly. Plus, gave info to make sure it didn't happen again in the future. Very appreciative!

Shine by Shakira
United States
Over 1 year using the app
DSers replied December 6, 2022

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

September 30, 2021

Application rapide et efficace pour automatiser le passage de commandes. Je recommande! Depuis que je l'utilise je suis satisfait, le service client est présent hyper rapidement depuis facebook !

Clara Gallini Paris
United Kingdom
Over 1 year using the app
DSers replied October 12, 2021

Hi Clara Gallini Paris,

We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 11, 2022

I received great customer service by the attendant Krystal, she managed to solve my problem very fast and smoothly. Thank you so much Krystal!

SHC Hair Collections
United States
Over 1 year using the app
DSers replied November 12, 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team