Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless AliExpress integration, automation, and advanced order tracking. Its user-friendly interface and efficient bulk order processing are particularly beneficial for new dropshippers. The 24/7 customer support is commended for quick responses and effective solutions. The app also offers a free unlimited plan and a live chat feature for immediate assistance. It's recognized for simplifying product sourcing and order fulfillment, allowing merchants to focus on business growth.

June 13, 2023

La mejor atención al cliente que he visto, atentos con el cliente y realmente muy resolutivos. ¡Increíble!

Sticky Booms
Spain
3 months using the app
DSers replied June 13, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

July 24, 2023

Olá!
Sou iniciante no Dropshipping e ainda tenho muitas dúvidas, mas a minha experiência com atendimento de suporte da DSers foi espetacular! O suporte que tive com a atendente Arwen foi rápido, atencioso e eficiente. Estou totalmente satisfeito.

Belluka
Brazil
5 months using the app
DSers replied July 25, 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 21, 2023

Atendimento super rápido e eficiente! Parabéns pelo suporte, uma das plataformas mais rápidas no atendimento ao cliente sem burocracia..

Clubdocruzebr
Brazil
6 months using the app
DSers replied August 23, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

May 19, 2023

Ein Mitarbeiter des DSers Supports Namens Krytsal hat mich heute bei meinem großen Problem, das ich schon seit einigen Tagen habe, unterstützt! ich muss sagen, dass Krystal sofort verstanden hat wo mein Problem lag und mich dabei unterstützt hat das Problem zu lösen! Er hat immer direkt auf meine Belange geantwortet ohne mich warten zu lassen und war sehr kompetent mit seinen Hilfestellungen!!! Ich hoffe, dass ich beim nächsten mal, wenn ich ein Problem haben sollte wieder von Krystal betreut werde!!!! Vielen Dank für euren hilfreichen Support

Duava Dynamics
Germany
2 months using the app
DSers replied May 21, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

July 28, 2023

excellent service and support.
grade 10000000000000000000000000000000000000000000000000000000000000!

Proguard
Brazil
8 days using the app
DSers replied July 31, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

May 23, 2023

Bonjour merci à Selena qui a très bien résolut mon problème très à l’écoute et comprend vite le problème

XenonShop
France
About 2 months using the app
DSers replied May 23, 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

August 2, 2023

Amo o suporte da Dsers. Os atendentes são super atenciosos e rápidos em responder as minhas solicitações/dúvidas.
Nota mil pro pessoal.

CiaLesco
Brazil
8 months using the app
DSers replied August 4, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

August 12, 2023

Fui super bem atendido, quando precisei de suporte e a ferramenta é otima!! explicou tudo direitinho.

Haretsu
Brazil
6 months using the app
DSers replied August 13, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

September 23, 2023

Super klanten service word altijd snel en goed geholpen, ik ga zien hoe we uiteindelijk orders kunnen gaan verwerken en hoe dan alles werkt ik ben benieuwd

Jinglebel.nl
Netherlands
23 days using the app
DSers replied September 25, 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

June 28, 2023

Merci pour votre aide, travail très professionnel. Merci coach Isaac. Vous êtes super. Encore merci

Ma cuisine
France
7 months using the app
DSers replied June 29, 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team