Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless integration with Shopify and AliExpress, automated features, and user-friendly interface. They appreciate its ability to handle large volumes of products and orders, fast product listing, and order automation. The 24/7 customer support, live chat feature, and free unlimited plan are also praised. The app is recognized for improving workflow efficiency and effectively managing complex order issues. The proactive support team is appreciated for providing helpful tips and assistance.

Edited July 21, 2020

Great app so far and waaaaaay better custumer service than oberlo. My man in the facebook chat is very fast to reply. .

Pores Vacuum
Brazil
Over 2 years using the app
March 29, 2021

Thanks to "Jessica" from the staff she helped me a lot through swapping from oberlo to dsers. Contact them by messenger if you have any problem

vie-africaine
France
Over 2 years using the app
DSers replied March 29, 2021

Hi vie-africaine,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience.Please don't be hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

November 10, 2020

Excellent service and they solved my problem very fast! I thank Eamily, better support helped me to solve a problem with my client's data that the platform was not accepting, it was fast and attentive.

Magnu Store
Brazil
Over 2 years using the app
DSers replied November 10, 2020

Hi Magnu Store,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. We will continue making sure to provide the best service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

January 17, 2021

DSers has the best customer support of any app we know. The speed and the quality of assistance is amazing, every problem I every had with the app was fixed within minutes and both Jesse and Jessica have provided amazing customer service. Thanks team!

Treasureridge.com
Netherlands
About 2 years using the app
DSers replied January 17, 2021

Hi Treasureridge.com,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service and the support from Jesse and Jessica. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Edited November 14, 2020

Perfect, very intuitive and sav always present ! Very easy to use application with a lot of new features recently. Thanks you

Homen
France
About 2 years using the app
DSers replied November 15, 2020

Hi Homen,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. Hope you enjoy our new features! We always try to provide the best services to all valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited June 1, 2021

I would like to thank Niki for her excellent service. Always very helpful and polite. Dsers is a great platform, I don't usually have problems with it

Jardin
France
About 2 years using the app
DSers replied April 20, 2021

Hi Jardin,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Edited March 29, 2021

Thank you very much Jessica, you help me very well. You give me good advices ! Good job for me ! thank you !

Amitia
France
About 2 years using the app
DSers replied March 29, 2021

Hi Amitia,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. DSers is always here to solve any of your problems. Feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

April 14, 2020

Really great !! An excellent customer relationship service. I really appreciate their reactivity to help !

Wooger Store ™
France
About 2 years using the app
June 7, 2021

Amazing! The customer support goes above and beyond. I have been using DSers for a long time, and it is probably one of my favorite apps. It's super easy to use, and way quicker with placing orders than any other Aliexpress app.

Face Steamer Co.
United States
About 2 years using the app
DSers replied June 7, 2021

Hi Face Steamer Co.,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Edited May 12, 2022

Very good service, quick response and very nice ! I only use this app for my orders, it's easy to manage. Levi helped me very quickly so I'm very satisfied !

Dolce Vita Paris
France
About 2 years using the app
DSers replied January 25, 2021

Hi Dolce Vita Paris,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team