Reviews (30,368)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for its seamless integration with Shopify and WooCommerce, efficient bulk order processing, and advanced product customization tools. The supplier management system and competitive pricing tools are also highlighted. Its user-friendly interface suits both new and experienced dropshippers, while the responsive customer support and automation features like automatic price and stock updates are key benefits.

November 4, 2023

muy competente y muy rápida y amable.

Vixen
Spain
About 1 year using the app
DSers replied November 5, 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Edited January 8, 2021

Excellent and responsive support! Very good application. I recommend it because it works great and the support is good, jessica is amazing and very proffessional

Nazoma
France
Over 1 year using the app
DSers replied January 10, 2021

Hi Nazoma,

We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to provide a fantastic dropshipping experience to all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

May 19, 2022

The customer support is very good, colins solved my problem quickly, efficiently and very politely, I will definitely keep using dsers from now on

Bragol
Brazil
Over 1 year using the app
March 13, 2024

Highly Recommend this App and its Customer service Provider. Had an issue with Dsers Dropshipping through the Tiktok Sale channel. I contacted Dsers support person "Selena" and she guided me very well. Thank you for your help.

Ozmok
United States
7 months using the app
DSers replied March 14, 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

June 23, 2023

Olivia from the support team helped me instantly within minutes to finish and fulfill the order via DSers.

Highly Recommended.

Satisfactionest
United Arab Emirates
Over 1 year using the app
DSers replied June 27, 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

May 5, 2024

Great app, Sylvia on the help desk was fantastic in sorting out my issue. Excellent service!

Gift Gift Go!
United Kingdom
14 days using the app
DSers replied May 6, 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

July 24, 2023

Very useful service. The order fulfilment process is smooth and simple, saves you a lot of time and confusion. DSers has an incredibly helpful live chat feature. I was assisted on the chat by Serein, who was able to solve my login issues, as well as help me clear up some problems with fulfilment. Great 5 star service.

BuyRite
United Kingdom
About 1 year using the app
DSers replied July 25, 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

November 1, 2023

The agent joined the chat in almost no time.
They assisted with my issues, and shared information on how to deal with the issue if repeated.
Thumps up

StoreNZ Online
New Zealand
About 1 year using the app
DSers replied November 2, 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

August 18, 2023

Service exemplaire , ultra facile à configurer , support disponible en quelques secondes. Je l'utilise depuis des années et j'en suis pleinement satisfait !

Casaharmony
France
About 1 year using the app
DSers replied August 20, 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

September 13, 2023

Thanks to Catalina's expertise and dedication, I can now access my awaiting order tab and fulfill orders seamlessly. Additionally, the syncing between Aliexpress and Shopify has been reestablished, which is vital for the smooth operation of my business.

Catalina's exceptional support has left a lasting impression, and I wanted to acknowledge her outstanding efforts. Her commitment to customer satisfaction reflects positively on your company, and I feel confident that I made the right choice in relying on your services.

I hope you recognize Catalina's exceptional contributions to your team, and I look forward to continuing to do business with your company. Thank you once again for providing top-notch support when it was needed the most.

TYDIOR™
India
About 1 year using the app
DSers replied September 18, 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team