Reviews (169)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting international sales and customer satisfaction by efficiently managing duties and taxes, reducing cart abandonment. It's praised for its easy integration with Shopify, upfront duty and tax calculations, and streamlining deliveries. The app also features a smooth onboarding process and responsive support, making it ideal for businesses aiming to expand globally.
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This app has been very helpful to our business. Clearly communicates to our international customers what the duties and taxes will be. The customer service from Zonos has been great and very timely.
Very pleasant experience implementing Zonos. Ryan & the team walked me through it every step of the way! The best app implementation service experience by far! Love the product.
Zonos has been a huge help in fulfilling international orders. We can't thank Shawn R. enough for his assistance in getting us started and being so accessible via email or Zoom calls to guide us through the process and help with answering questions.
Thank you for your honest feedback. Shawn is great and we are glad he make your onboarding experience easier. We look forward to assisting you as you continue to ship cross- ...
The integration and set up has been really smooth thanks to the onboarding support (Shawn) which has been amazing and so helpful during this process!
Thank you for your review! We are excited to be working with LF Markey and to continue to make your cross-border shipping experience smooth.
I have been looking for an app that will dynamically apply the appropriate taxes and duties to e-com orders so that my customers do not have to pay these upon receipt (meaning easier and hassle-free delivery). Zonos is literally the only thing I have found on the market that does this. They worked with me on a very tight timeline to implement the app and even customize my checkout page across ...
I can ship international orders with confidence. This helps get rid of the looky loos who would abandon an order on the backside. dk
Works just as it should. Easy to install and makes international shipping much easier. Mark and the team also provide great customer service responding quickly and going the extra mile. Well run company and solid tech.
Zonos has an extremely helpful and easy onboarding process. It will help alleviate any issues with shipping on international orders, having the duties and taxes listed up front. Our Integration Specialist was extremely knowledgable and answered all of our questions quickly and efficiently!
We appreciate your feedback and value working with Three Nails Clothing. Zonos is happy to contribute to your success by adding transparency and ensuring unexpected charges ...
Started off a little rough as we installed Zonos Duty & Tax setup to comply with new EU rules effective 7-1-2021, but the team was able to work with us and get us through some obstacles. We are still going to give it some time to see if the app is effective in accomplishing our needs, but we are optimistic.
Jessica was nothing short of spectacular in helping me with any questions I had. Our call was simple and smooth and our situation was handled immediately. Thanks so much!
Thank you for your feedback. Jessica is amazing and along with the rest of Zonos, are happy to make your experience smooth. We look forward to continuing to work with you.