Reviews (778)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface, which simplifies setting up and managing Facebook ad campaigns. The customer support, especially from team members like Millenni and Ouissal, is frequently highlighted for being prompt, professional, and friendly. The app's AI and automation features are appreciated for enhancing ad campaign efficiency and boosting sales. Additionally, the support team is noted for providing valuable educational assistance to optimize advertising efforts.

May 21, 2024

really nice these guys are amazing they giving 24/7 support to us and helping us to solve our problem

Riwayiti
India
15 days using the app
August 21, 2024

my ads preparing

beardo.site
Pakistan
About 23 hours using the app
July 1, 2024

Customer Support is very supportive and very helpful to me.

Rayie Hijab
Philippines
About 23 hours using the app
May 24, 2024

Could someone please tell me what to do to get help really!! No Help Just test, Do they have people working.... So for me it a big 0 start...

Stylish Ram
Canada
5 days using the app
Easy Ads replied May 27, 2024

Hi Stylish Ram,

Thank you for trying Easy Ads. I'm sorry you didn't love it.

We apologize for the inconvenience faced while attempting to contact our support team.

Can you please clarify to us what time you tried to contact our customer support?

Our team is available via the in-app chat and the email address published on our Shopify listing.

Our support team is here for you 6/7 except Sunday.

We're looking forward to hear from you and investigate what happened here exactly.

Kindest Regards,
Maria Chanaoui
Communication Manager

Edited December 26, 2023

Excellent support and it seems the app is working very well, all the best.
I can Add an additional review -after two months testing the App- about the professionalism of the team, and the support they give, in addition to the performance of the App it does, it's simply perfect, thank you.

Catchy Webstore
Lebanon
11 months using the app
June 21, 2024

its really help full for beginers

shipack.in
India
About 1 month using the app
May 13, 2024

So far I have a positive experience. The team helped me with every step to set up the ads. They asked all my questions. Thank you.

Ashley Shop
United States
17 days using the app
June 25, 2024

I really like the costumer service, very helpeful, i was like i'm talking with a friend. Thanks

Happy Baby Land
France
10 days using the app
April 20, 2024

I cannot emphasize enough the exceptional support I received from Ouissal at Easy Ads. Their dedication to ensuring that every aspect of my advertising journey was seamless and successful was truly remarkable. Ouissal's expertise and attentiveness not only resolved any issues I encountered but also provided valuable insights that greatly enhanced the effectiveness of my ad campaigns. Their professionalism and genuine care for customer satisfaction truly set them apart. I am immensely grateful for Ouissal's assistance and would highly recommend them to anyone seeking unparalleled support in their advertising endeavors. Thank you, Ouissal, for your outstanding commitment to customer service!"

Dress-up
Pakistan
17 days using the app
June 12, 2024

easy to use and it does all the ads for you

Niepce Inc
United States
4 days using the app