Reviews (790)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and efficient campaign management. They appreciate the responsive customer support that offers quick solutions and educational help. The automation features and live chat support are particularly noted for enhancing ad campaign efficiency and providing real-time assistance. Merchants credit their increased sales and revenue to these supportive and easy-to-use features.

November 2, 2024

I had a great experience with their customer representative, she help me remove wrongly charges. i'm very greatfull to her

BELEVE
India
12 days using the app
August 26, 2024

Amazing customer service. I needed help in setting up and reviewing my campaign, they where very helpful. I am in the trail period and will come back to update this review on my experience in general.

Renovhaven
Iceland
7 days using the app
October 24, 2024

easy ads got from my first sale

Alien Treasure Shop
United States
12 days using the app
September 19, 2024

Excellent customer service! The team was responsive, friendly, and went above and beyond to help mer. They resolved my issue quickly and made the process smooth and hassle-free. Highly recommend

Air Echo Tech
Pakistan
3 days using the app
October 23, 2024

quite easy. but results should be proven

Evolveons
United States
8 days using the app
July 21, 2024

AI Easy Ads has truly transformed my advertising efforts. The intuitive interface and powerful AI tools have made creating and optimizing ads a breeze. I’ve seen significant improvements in my campaign performance and saved countless hours thanks to automated features.

I highly recommend AI Easy Ads to anyone looking to enhance their advertising strategy. Thank you for making advertising so easy and effective!

New Life Renovation
Romania
2 months using the app
Edited August 12, 2024

Had some issues from my side and they called me to fix the issue. Advised me on what to do and offered to restart my free trial so that I can give the app a chance once more. Super happy as I am a beginner learning.

Urban Culture PTY LTD
South Africa
4 days using the app
September 2, 2024

I was very disappointed with this app - I installed it 3 days ago and started the trial. The ads are simple funnels that I could have installed myself and is not worth the exorbitant price charged. It wasted 3 days of ad spend that I could have used on my own creatives that perform much better even on day 1. The CTR and other metrics were lower than I expected as well. Do not use this app, rather setup the ads yourself, you will save your business costs and it really does not take long to setup Meta ads - there are many tutorials on YouTube (recent ones) to assist you.

I have seen a lot of people complain here that even though they have uninstalled the app, they still get charged the subscription. I will be blocking my bank account to ensure that the charge does not go through since I have uninstalled this app long before the trial period ends on 8 September.

The Bracelet Boutique
South Africa
3 days using the app
Easy Ads replied September 3, 2024

Hi The Bracelet Boutique,

Thank you for your feedback. We'd like to address your concerns:

1. Ad Performance: Meta ads typically need 7 days to optimize for meaningful results, especially for Advantage+ ads (the type of ads the app runs). We recommend allowing this time for proper evaluation.

2. Features & Pricing: Our app offers optimization algorithms and time-saving features beyond basic setups. We're sorry these didn't meet your specific needs.

3. Subscription: As a Shopify app, all billing is through Shopify. You won't be charged for uninstalled apps before the trial ends. If you experience any billing issues, please contact our support team. We're always willing to investigate and refund erroneous charges.

If you have further questions, please reach out to our support team. We're here to help and appreciate the opportunity to improve.

Thank you for trying our app.

Maria Chanaoui
Easy Ads for Facebook Ads

July 18, 2024

I don't know how it works because I just started using this tool but I thing it will help me a lot in future

Adorn Amble
United Kingdom
About 2 months using the app
September 26, 2024

don't download this app. you can do it in facebook. you can't cancel it. i try email but still can't cancel. no cancel in the app.

Easy To Reviews
United States
About 1 month using the app
Easy Ads replied October 5, 2024

Hi Easy To Reviews,

Just to clarify, all Shopify apps, including ours, are canceled by simply uninstalling the app from your Shopify store—this is handled directly inside Shopify. There's no separate cancellation process required within the app.

We’ve responded to your emails, but it seems you may have missed our replies. Please check your inbox or spam folder, and feel free to reach out again if you need further assistance.

Thank you,
Easy Ads Team