Reviews (752)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, particularly noting team members like Millenni and Ouissal for their responsiveness. The app is appreciated for its ease of use, intuitive interface, and effective campaign management, making it accessible even for beginners. Key features like automation and AI are recognized for saving time and enhancing ad campaign efficiency. Additionally, the support team provides educational guidance to help merchants optimize their ad strategies, leading to improved campaign performance, reduced costs, and increased traffic and sales.
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unnecessarily payment add to our account without using this app
Hi FITBOL,
Thanks for reviewing the Easy Ads for Facebook Ads.
Kindly note that for all of your Shopify apps, billing is 100% handled by Shopify; we don't have access to your billing information or the ability to charge you. If you have a charge all you have to do is reach out to us or to Shopify and we we'll gladly refund it.
Since you left your review, our team did refund you instantly as the charge was indeed a mistake.
Kindly review your Shopify bills to review the refunded amount.
Best,
Maria Chanaoui
Marketing & Communication Manager
Easy Ads for Facebook Ads
I don't know how it works because I just started using this tool but I thing it will help me a lot in future
I've been emailing support for two days and it's been rejected! The pending payment has not been canceled yet. Are you doing it on purpose to expire the trial period?
Hi WoowBg,
We’d like to clarify that all charges for our app, along with any other Shopify apps, are processed directly by Shopify, not by us. We have no control over Shopify’s billing or the status of pending payments.
Regarding your emails, we’ve replied to all your inquiries but haven’t heard back from you. We also reached out via WhatsApp and through our website’s support chat, but unfortunately, we haven’t received a response from your side.
If you still need assistance, please feel free to reach out directly, and we’ll help resolve the issue.
Thank you,
Easy Ads Team
Very bad experience with Easy ads, it is just a wastage of time and money. I recommend to not use it for your business.
Hi Serene Selections,
We’re sorry to hear that you had a negative experience with Easy Ads. We take all feedback seriously, but your review doesn’t specify the issues you encountered. We’d love to understand more so we can help resolve any problems and improve our service.
Please feel free to reach out to our support team, and we’ll do our best to assist you.
Thank you,
The Easy Ads Team
Amazing customer service. I needed help in setting up and reviewing my campaign, they where very helpful. I am in the trail period and will come back to update this review on my experience in general.
I had a very best experience with AI easy ads. They have made facebook and instagram ads very easy. Especially, their customer support is excellent. I would like to recommend everyone to use this service.
Es una buena app que nos ayudar de manera efectiva a dar a conocer nuestro producto
GOT SALES ON VERY FIRST DAY ONLY, AND I AM NEW TO FACEBOOK ADS , GREAT APP FOR NEWBIE
really good
Excellent customer service! The team was responsive, friendly, and went above and beyond to help mer. They resolved my issue quickly and made the process smooth and hassle-free. Highly recommend